Sales-Driven Branch & Operations Manager
Resume:
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JOSEPH SOMMA
PROFILE
Strong Leader with excellent communication skills who is sales driven and retention conscious. Focused on team building & high accountability standards.
KEY SKILLS
WORK EXPERIENCE
Sales
Performance Management
Budget Management
Well versed in HR Management
October 1st 2025 to July 13th 2026
Branch Manager – Rentokil – Aurora
Supervised 30 Colleagues – office supplies and trucks
Responsible for 7-1 million dollars in annual sales
Oversaw 4 residential salespeople and 1 commercial salesman
March 2022-September 2025
Operations Manager – Rentokil – Downer’s Grove
Managed residential & commercial technicians
Created new exclusion team that grew to five districts
Increased new business of exclusion from $500k year 1, $1Mil in year 2, and $2 Mil in Year 3
2019 – 2021
Pest Control Technician – Orkin - Montgomery, IL
Serviced residential customers focusing on customer service and add on sales
Performed detailed inspections and developed custom elimination programs
2008 – 2017
Retail Store Manager – Lowes Home Improvement – Cleveland & Chicago
Analyzed and forecasted daily and weekly sales reports and budgets to adjust operational opportunities for these locations with annual sales of $30-$45 million
Recruited and mentored sales associates, department managers and assistant managers
Collaborated with district manager and sales associates to review and quickly resolve all customer service issues professionally
1998 – 2008
Retail Store Manager – Home Depot – Detroit &Chicago
Analyzed and forecasted daily and weekly sales reports and budgets to adjust operational opportunities for these locations with annual sales of up to $60 million
Recruited, trained and promoted sales associates, department managers and assistant managers promoting a strong team with turnover rates shrinking from 20% to 5%
Revitalized urban store by significantly reducing shrink, organizing team building
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