Executive Business Owner and Operations Manager

ROBERT VARGO

Steinhatchee, FL ***** 716-***-**** **************@*****.***

PROFESSIONAL SUMMARY

Versatile executive, business owner, and client operations manager with over 40 years of success directing corporate financial systems, digital administrative workflows, client account management, and multi-departmental business operations. Proven track record managing cloud- based point-of-sale (POS) networks, automated bookkeeping platforms, online menu syndication, and strategic vendor procurement. Adept at navigating high-volume payroll execution, end-to-end web design and site maintenance, localized search engine optimization (SEO), and cross- platform social media campaigns within fast-paced distributed environments to drive organizational growth.

TECHNICAL SKILLS & PLATFORMS

● Financial & Bookkeeping Software: QuickBooks Online (Accounting & Payroll), ezCheckPrinting, Credit Administration

● POS & Digital Platforms: SpotOn POS, Square Platforms, Cloud-Based POS Architecture

● Web Administration & Development: Full-Lifecycle Web Design, Site Maintenance, Domain Architecture, Web Content Management Systems (CMS)

● Digital Marketing & Local Listings: Google Business Profile, Google Maps Optimization, Facebook Business Manager, Instagram Professional Tools, Social Media Coordination

● Online Menu & Delivery Integration: DoorDash, Uber Eats, Grubhub, Slice, ItsaCheckmate

● Digital Infrastructure & Content: Digital Menu Board Programming, Digital Signage Deployment

● Productivity & Collaboration Suites: Google Workspace (Google Sheets, Docs, Gmail), Microsoft Office (Excel, Word)

● Operating Systems: Windows 11

● Core Competencies: Corporate Payroll Processing, P&L Management, Multi-Unit Operational Strategy, Vendor Contract Sourcing, Advanced Conflict Resolution PROFESSIONAL EXPERIENCE

VARGO'S BUFFALO STYLE PIZZA LLC

Owner & General Manager Steinhatchee, FL 2024 – Present

● Found and direct comprehensive daily business operations for a commercial enterprise, managing backend software networks, SaaS platform integrations, and vendor procurement strategies.

● Designed, built, and maintain the company’s official web infrastructure, managing domain hosting, regular updates, and online customer intake pathways.

● Direct targeted digital marketing and local discovery strategies, maintaining real-time updates and customer responses across Google Business Profile, Google Maps, Facebook, and Instagram to optimize brand visibility.

● Administer end-to-end human resources, running corporate payroll processing directly through QuickBooks Payroll, building digital employee scheduling frameworks, and generating tax documentation compliance.

● Program, configure, and maintain real-time cloud-based SpotOn and Square POS platforms, ensuring complete data sync across live transactional points.

● Manage e-commerce and digital marketplace storefronts, directly auditing and updating online menu structures and pricing matrices across third-party delivery networks including DoorDash, Uber Eats, Grubhub, and Slice.

● Oversee digital order pipelines, managing live order intake, system syncs, and processing high-volume remote customer transactions.

● Administer web-based digital signage infrastructure, executing remote online programming, template mapping, and regular visual asset deployment for electronic menu boards.

● Supervise financial workflows utilizing QuickBooks and ezCheckPrinting to audit P&L performance, drive automated budgeting, forecast seasonal revenue shifts, and process corporate distributions.

LANCASTER ELECTRIC

President & Operations Director Buffalo, NY 1989 – 2020

● Steered corporate market strategy, financial planning, and cross-departmental operations as Chief Executive Officer across three decades of continuous commercial trade.

● Designed and maintained the company’s corporate web presence and business discovery profiles (Google Business, Maps, and specialized directories), ensuring robust local visibility and a seamless incoming bidding pipeline.

● Managed the full project lifecycles of commercial infrastructure contracts for marquee national brands, directing blueprint analysis, digital cost estimation, spreadsheet-driven procurement, and quality control metrics.

● Coordinated human resources workflows for field technicians, establishing remote labor allocation matrixes, monitoring timekeeping compliance, and ensuring strict alignment with regulatory parameters.

● Maintained a substantial long-term corporate client portfolio across Western New York, serving as the central escalation point for structural adjustments, billing queries, and high- value contract closures.

SEARS

Customer Service & Credit Representative 1982 – 1984

● Operated as a direct liaison between store guests and centralized corporate back-office personnel to manage high-volume customer accounts, review financial variables, and process credit applications.

● Facilitated front-line resolution of multi-tiered billing inquiries and adjustments, building advanced baseline capabilities in structural conflict de-escalation.

● Coordinated cross-functional communications between floor sales teams and database operators to ensure exact data intake and rapid pipeline workflows.

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