Remote Windows Server & ConnectWise Administrator

DAVID J. KISZKAN

Remote Windows Server Administrator

West Michigan, USA ********@*****.***

QUALIFICATIONS

Network Infrastructure Deployment: Proficient in planning and deploying large-scale network projects, including CAT6 cabling, Ubiquiti devices, Sophos firewalls, server racks, and IP cameras.

Remote Windows Server Administration: Experienced in managing Windows Servers (DHCP, DNS, Active Directory, PowerShell, VMware) for seamless remote operations. Administrator level Connectwise traiuning.

Technical Support: Proficient in Level 2 support for Microsoft technologies, with expertise in network troubleshooting and resolution

ConnectWise Expertise: Proficient in ConnectWise Manage and Control for efficient IT service delivery, including ticket management, resource allocation, and remote troubleshooting

Experience with Microsoft Office suite including Azure, Access, and Visio. PROFESSIONAL EXPERIENCE

Installation Site Foreman

Pavion,llc. South Bend, IN 2024-2026

Led the technical side and physical installation of security camera and control systems for AWS.

Oversaw, managed, trained, and supported teams at each of 3 datacenter buildings SBN208, SBN209, SBN204

Lenel door badge system compelte installation and testing.

Inventory management, Network configuration, Working with blueprints, Coordination with other trades and AWS Staff

Network rack installation, connection, and testing. Fiber-optic splicing as needed. Network and Server Technician

Ravitron Inc. Benton Harbor, MI 2022 – 2024

Administered integrated access control and CoreDial phone systems, and Sophos firewalls within a Managed Service Provider (MSP) framework for international businesses

Handled and optimized IT service delivery through ConnectWise Manage and Control, ensured efficient ticket management, resource allocation, remote troubleshooting, and maintenance

Onboarded team members on ConnectWise functionalities, accelerating system transition and integration, and ensured consistent service delivery standards across the organization. Supported training and system setup during the organization’s transition to ConnectWise.

Managed and trained teams to install and configure CAT6 cabling, Ubiquiti devices, server racks, network devices, and IP cameras in the planning and deployment of large-scale network infrastructure projects. Configured and supported systems using Vista panels, Bosch, Hanwha, and Avigilon devices.

Provided Level 2 support and troubleshooting for Microsoft technologies, managed Windows Servers (DHCP, DNS, Active Directory, PowerShell), monitored backup system reliability for data recovery, and maintained detailed network configuration documentation. Utility Fiber-optic Splicing Technician

Q3 Tech Portage, MI 2021 – 2022

Performed troubleshooting, testing and repair of fiber optic systems and conducted utility-level fiber optic splicing in both underground and aerial environments

Maintained accurate and evolving documentation of core activities, network layouts and testing procedures

Performed regular inspections, calibrations, and preventive maintenance on fiber optic splicing tools and machinery Field Network Technician & Project Manager

IonPCs Portage, IN 2018 – 2021

Trained teams on and installed/configured medium and large-scale CAT6 networks; security camera, alarm, access control, and AV systems; and network hardware including routers, switches, and firewalls, ensuring robust infrastructure

Conducted thorough site surveys to assess installation needs, and strategically planned optimal layouts for network deployment

Worked closely with project leaders to oversee projects, monitor progress, implement adjustments, and maintain accurate documentation Audio/Video Technician Partner

Drift222 Productions Grand Rapids, MI 2013 – 2018

Installed, configured, and maintained audiovisual systems for events, ensuring optimal sound and video quality

Managed equipment inventory, including procurement, and maintenance schedules, optimizing resource allocation and cost-efficiency

Operated video cameras, projectors, microphones, and other AV equipment during live events EDUCATION

Indiana University Northwest, Gary, IN

Business and Political Science

Calumet College of St. Joseph, Whiting, IN

Computer Science

Current Technologies CLC, Portage, IN

MCP, MCSA, MCSE Certification

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