Owner-Operator Logistics & Mobile Delivery Driver

LA CAROLE MITCHELL

OWNER-OPERATOR LOGISTICS & DELIVERY DRIVER

Columbia, SC 29201 803-***-**** *****************@*****.***

PROFESSIONAL SUMMARY

Owner-operator of Virgo Blu Logistics & Mobile Notary, LLC, with 5+ years of independent delivery-platform driving experience and a strong background in customer service, dispatch coordination, security, and confidential information handling. Experienced in planning routes, meeting delivery windows, using GPS and mobile delivery applications, documenting completed work, and communicating professionally with customers. Brings a safety-minded, dependable, service-focused approach to dedicated routes, logistics operations, and entry-level medical courier opportunities.

CORE SKILLS

Route planning & GPS navigation • Time-sensitive pickup & delivery • Independent contractor operations • Delivery app & mobile technology • Customer service & issue resolution • Dispatch communication • Confidential records handling • Accurate documentation & data entry • Time management & reliability • Professional communication • Safety awareness & policy compliance • Business administration

PROFESSIONAL EXPERIENCE

Owner-Operator Virgo Blu Logistics & Mobile Notary, LLC 2026–Present

• Manage day-to-day responsibilities associated with an independent logistics and mobile service business.

• Coordinate customer communication, scheduling, route planning, and service follow-through.

• Represent the business professionally while prioritizing dependable, secure, and on-time service.

• Maintain business records and handle customer information with discretion.

Independent Delivery Driver DoorDash, Uber Eats & Walmart Spark June 2020–Present

• Complete customer orders and delivery assignments across app-based platforms, managing pickup, transport, and drop-off.

• Use GPS and platform tools to plan routes, monitor assignments, and navigate efficiently.

• Manage delivery timing, order accuracy, customer updates, and proof-of-delivery steps.

• Work independently while adapting to changing traffic, pickup conditions, and delivery priorities.

• Provide courteous customer service and resolve delivery issues professionally.

Customer Service Representative TDB Communications Jan 2024–Sep 2024

• Resolved customer concerns and escalated issues while maintaining professionalism in high-pressure situations.

• Provided accurate information and clear communication to support customer satisfaction.

Front Counter Clerk Allied Universal Jun 2023–Dec 2023

• Provided front-counter service, processed requests, and supported efficient daily operations.

• Adapted to changing assignments while maintaining a helpful, customer-focused approach.

Customer Service Representative Blue Cross Blue Shield Dec 2022–Aug 2023

• Explained policy, coverage, and claims requirements to customers with patience and accuracy.

• Handled sensitive customer questions and documentation with discretion.

Contact Tracer Maximus Federal Services / Guidant Global Nov 2020–May 2021

• Conducted structured interviews and accurately documented sensitive health-related information.

• Communicated guidance and support resources while maintaining confidentiality.

HR Administrative III Maximus Federal Services Jun 2020–Oct 2020

• Maintained employee records and organized confidential documentation.

• Supported onboarding and administrative workflows with attention to accuracy and detail.

Dispatch Security Officer Andy Frain, Columbiana Mall Apr 2019–Jan 2020

• Communicated with security personnel and local law enforcement during incidents and urgent situations.

• Supported coordinated responses through clear communication and situational awareness.

Team Supervisor Securitas Security Services USA Dec 2017–Apr 2019

• Coordinated daily team activities, monitored workflow, and supported timely task completion.

• Provided guidance to employees and helped maintain service and operational standards.

EDUCATION

Business Administration coursework and vocational studies — Indiana Tech, Indianapolis, IN

LICENSES & CERTIFICATIONS

• South Carolina Notary Public Commission (commission valid through July 2030, per candidate-provided information)

• Certified O.P. (2014)

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