Operations Manager Engineering & Facilities

RESUME

KOMAL TICKOO

S/o Late Sh.G.L TICKOO

H, NO 38, LANE NO.3

DURGA NAGAR TALAB TILLO BOHRI

Jammu Tawi, J&k INDIA (180002)

M.NO. 099********

Email: Komal_ tickoo @ Yahoo.co.in

OBJECTIVE:-

To sustain in the industry and to utilize myself as all kinds of challenging jobs

by upgrading my knowledge & skills from time to time.

Present Assignment -D’MONDE Members Club (a unit of Sustainable Luxury – Gravity Global Pvt Ltd )New Delhi India ( From-October-2025 -Till date )

D’MONDE Paris

Work Profile -I am designated as MANAGER ENGINEERING/FACILITY, my job included maintenance and execution of electrical, Air-conditioning HVAC, Mechanical, plumbing, civil, interior, water treatment plant, STP,firefighting, civil, Tele-communication systems of the club . My Job Includes Execution of Project and operational works of the club.I am handling team of technicians and other technical people of different contractors and I am open for pressure environment. My Job also includes planning and management of work force for completions of jobs within the time frame given by superiors, responsible for planning, coordination, implementation and also responsible for budgeting, SOP implementation for engineering department

Past Assignment- From November -2023 To September-2025 THE CABBANA ( Resort & SPA) PHAGWARA PUNJAB

Property is in 16 Acres comprising of 47 Guest Rooms, 25 Villas, Full Fledged CLUB, Health Club and SPA, Punjab’s largest banquet and convention centre in the name of TGC ( The Grand Cabbana ) and other banquet spaces known as BY THE POOL, PYRIMID,SILVER LOUNGE,GARDENIA

Work Profile -I was designated as CHIEF ENGINEER, my job included maintenance and execution of electrical, Air-conditioning HVAC, Mechanical, plumbing, water treatment plant, STP, firefighting, civil, Tele-communication systems of the Hotel . My Job Includes Execution of Project and operational works of hotel .I was handling team of technicians and other technical people of different contractors, and I am open for pressure environment. My Job also included planning and management of work force for completions of jobs within the time frame given by superiors. I was working in projects and was also responsible for planning, coordination, implementation etc. with Project management company and also responsible for budgeting, SOP implementation for maintenance department

I was handling team of 20 technicians

Past Assignment: Aug-22 To October -23 : RADISSON BLU Jammu ( 119 Rooms + 07 Banquets Property)

Work Profile - I was designated as CHIEF ENGINEER, my job includes maintenance and execution of electrical, Central Air-conditioning( HVAC) Elevators, Mechanical, plumbing, swimming pool, interiors, carpentry’s water treatment plant, STP, firefighting, civil, AV and Tele-communication systems of the Hotel . My Job Includes Execution of Project and operational works of hotel .I am handling team of twenty technicians and other technical people of different contractors and I am open for pressure environment. My Job also includes planning and management of work force for completions of jobs within the time frame given by superiors. I was working on projects & operations and also responsible for planning, coordination, implementation etc and also responsible for budgeting, SOP implementation for engineering and maintenance department,I was handling team of twenty resources here and also handled entire projects manpower and I am responsible for implementing COVID-19 SOPs for re-opening of hotel from engineering and maintenance side

PastAssignment: July -21 To Aug-22( Re-opening after COVID 19 & Projects of the hotel ) Till date : PARK PLAZA LUDHIANA ( 114 Rooms + 08 Banquets Property

Work Profile -I was designated as CHIEF ENGINEER, my job includes maintenance and execution of electrical, Central Air-conditioning( HVAC) Elevators, Mechanical, plumbing, swimming pool, interiors, carpentry’s water treatment plant, STP, firefighting, civil, AV and Tele-communication systems of the Hotel . My Job Included Execution of Project and operational works of hotel .I handled team twenty technicians and other technical people of different contractors and I am open for pressure environment. My Job also includes planning and management of work force for completions of jobs within the time frame given by superiors. I was working on projects & operations and also responsible for planning, coordination, implementation etc and also responsible for budgeting, SOP implementation for engineering and maintenance department,I was handling team of twenty resources here and also handled entire projects manpower and I was responsible for implementing COVID-19 SOPs for re-opening of hotel from engineering and maintenance side

PastAssignment:September-20 To July-21( Re-opening after COVID 19 & Projects of the hotel ) Till date : RADISSON BLU Jammu ( 119 Rooms + 07 Banquets Property)

Work Profile -I was designated as CHIEF ENGINEER, my job includes maintenance and execution of electrical, Central Air-conditioning( HVAC) Elevators, Mechanical, plumbing, swimming pool, interiors, carpentry’s water treatment plant, STP, firefighting, civil, AV and Tele-communication systems of the Hotel . My Job Includes Execution of Project and operational works of hotel .I am handling team of twenty technicians and other technical people of different contractors and I am open for pressure environment. My Job also includes planning and management of work force for completions of jobs within the time frame given by superiors. I was working on projects & operations and also responsible for planning, coordination, implementationetc and also responsible for budgeting, SOP implementation for engineering and maintenance department,I was handling team of twenty resources here and also handled entire projects manpower and I was responsible for implementing COVID-19 SOPs for re-opening of hotel from engineering and maintenance side

Past assignment : From Dec-18 To September-20 ( Pre-Opening& Projects ) : Zone By The Park Jammu( 51 Rooms + Two Banquets Property) Managed ByAPEEJAY SURRENDRA PARK HOTELS LTD

Work Profile -I was designated as CHIEF ENGINEER, my job includes maintenance and execution of electrical, VRV Air-conditioning, Elevators, Mechanical, plumbing, interiors, carpentry’s water treatment plant, STP,firefighting, civil, Tele-communication systems of the Hotel . My Job Included Execution of Project and operational works of hotel .I am handling team of eight technicians and other technical people of different contractors and I was open for pressure environment. My Job also includes planning and management of work force for completions of jobs within the time frame given by superiors. I was working on projects&operations and also responsible for planning, coordination, implementation etcand also responsible for budgeting, SOP implementation for maintenance department,I was handling team of eight resources here and also handled entire projects manpower for completion of 17 more guest rooms including GYM, SPA etc and one more banquets in the name of townhall 2

Past assignment- From- September 2015(Pre –opening)- December 2018-LORDS INN JAMMU (UNIT OF GRAND PLAZA HOTEL PVT LTD)

Work Profile -I am designated as CHIEF ENGINEER, my job includes maintenance and execution of electrical, Air-conditioning, Mechanical, plumbing, water treatment plant, STP,fire fighting, civil, Tele-communication systems of the Hotel . My Job Included Execution of Project and operational works of hotel .I am handling team of technicians and other technical people of different contractors and I am open for pressure environment. My Job also included planning and management of work force for completions of jobs with in the time frame given by superiors. Presently I was working in projects and also responsible for planning, coordination, implementation etc with Project management company and also responsible for budgeting, SOP implementation for maintenance department, I also handled responsibilities of security and EDP departments of the hotel in addition to my department

Past assignment- From October 2014 till September—2015. HOTEL CABBANA- An ECOTEL HOTEL ( Resort & SPA) PHAGWARA PUNJAB

Work Profile -I was designated as CHIEF ENGINEER, my job included maintenance and execution of electrical, Air-conditioning, Mechanical, plumbing, water treatment plant, STP,fire fighting, civil, Tele-communication systems of the Hotel . My Job Includes Execution of Project and operational works of hotel .I was handling team of technicians and other technical people of different contractors and I am open for pressure environment. My Job also includes planning and management of work force for completions of jobs with in the time frame given by superiors. Presently i was working in projects and was also responsible for planning, coordination, implementation etc with Project management company and also responsible for budgeting, SOP implementation for maintenance department

I was handling team of 15 technicians

Past assignment-( FromOCT 2012 to AUG 2014)Patel Hospital Pvt Ltd

( Cancer&Superspeciality Hospital ) ( Jalandhar Punjab) one of the most reputed 150 bedded multi-specialty and super-speciality hospital in Northern India, equipped with ultra modern and state-of-the-art facilities for comprehensive care – right from OPD Consultations and routine health check-ups to Intensive Care and Specialized & Super-specialized surgeries . Patel hospital stands one step ahead of other similar institutions in the region in terms of facilities as well as patient care

Work Profile -I was designated as General Maintenance Head,myjob includes maintenance and execution of electrical, Air-conditioning, Mechanical, plumbing, fire fighting, civil, Tele-communication systems of the Hospital. My Job Includes Execution of Project and operational works of hospital .I was handling team of 10 technicians and other technical people of different contractors and I am open for pressure environment. My Job also includes planning and management of work force for completions of jobs with in the time frame given by superiors. I am responsible for expansion of hospital i.e expansion of Radiology ICU & Modular Operation Theatres Floors including PET, MRI,CATH LAB including expansion of Air Conditioning plant, Hot water Generators, fire fighting system

I was also responsible for planning,budgeting,and SOP implementation for maintenance department

Past assignment:Shivam Multi super speciality Hospital ( Hoshiarpur ) Punjab Dec-2011 –october2012

Company profile-Shivam multi super speciality hospital is a 200 beded and group has having hospitals in jalander and other places of punjab and having business in real estate

Work Profile:I was designated as Manager Heavy Engineering. My job included maintenance and execution of electrical, Air-conditioning, Mechanical, plumbing, fire fighting, civil, Tele-communication systems of the Hospital. My Job Includes Execution of Project and operational works of hospital .I was handling team of 08 technicians and other technical people of different contractors and I am open for pressure environment. My Job also includes planning and management of work force for completions of jobs with in the time frame given by superiors. Hospital is operational and fully functional,

Past assignment:KEYS HOTEL (Berggruen Hotels Pvt Ltd) (Ludhiana ) Punjab Oct 2009- nov-2011

Company Profile:

Berggruen Hotels is a global hospitality venture by a group of young and experienced professionals from India, backed by Berggruen Holdings.

The company is focusing on upscale, value for money and mid market hotels, resorts and serviced apartments. Besides owning hotels,

The company is simultaneously extending its footprint to other strategic and emerging markets

Work Profile:I was designated as Sr GSA Engineering. My job includes maintenance and execution of electrical, Mechanical, plumbing, STP,civil, Tele-communication systems of the Hotel. My Job Includes Execution of Project and operational works of hotel .I was handling team of technicians and other technical people of different contractors and I am open for pressure environment. My Job also includes planning and management of work force for completions of jobs with in the time frame given by superiors. Hotel is operational and fully functional,

I was working here since pre-opening (project stage) time / here I crossed many challenges w.r.t my domain area and I was one of the successful team members who was part of a KEYS HOTELS LUDHIANA opening

I was handling 95 (ninety five) keys property with banquet floor / I am handling VRV air-conditioning system of hotel which is very ultra modern and sensitive equipment used for air-conditioning now a dayswas running my department with only 07 resources, which is very challenging job w.r.t man management of engineering department.

Past assignment: Dec 2008 September 2009

Company COMFORT INN GSK AMRITSAR. (PUNJAB)

Company Profile:

Comfort INN GSK AMRITSAR is a managed hotel of Choice Hospitality India.

Choice Hospitality (India) Ltd. was established in 1987 with the objective of setting up first class, mid-market franchised hotels in metropolitan and secondary cities of India. The company is managed by a Board, which comprises of top hoteliers and professionals with decades of experience in the hotel and tourism industry. Choice Hospitality (India) Ltd. is the master franchisee of Choice Hotels International for the brands of Comfort ™, Quality™, Sleep ™ and Clarion® and currently operates over 25 hotels in India, with another six under stages of development.

Work Profile: I was designated as Astt.manager engineering in the company. My job includes maintenance and execution of electrical, Mechanical, plumbing, civil, Tele-communication systems of the Hotel. My Job Includes Execution of Project and operational works of hotel .I was handling team of technicians and other technical people of different contractors and I am open for pressure environment. My Job also includes planning and management of work force for completions of jobs with in the time frame given by superiors. Hotel was on project stage when I joined I was working as Pre –opening team leader for engineering department and I was reporting to General Manager of Hotel

Past assignment: May 2007 to Nov2008. THE WHITE ORCHID ( KATRA,JAMMU)

Company Profile: THE WHITE ORCHID HOTEL VAISHNODEVI (KATRA JAMMU) is a 200 plus rooms Hotel. A unit of Kamat Hotels (India) LTD. THE ORCHID Asia’s its five star Ecotel Hotel, is committed to enhancing the guest experiences while setting a new standard of environmental responsibility by conserving natural resources .The White Orchid has its own chopper services to cater the guests to holy hills of VAISHNODEVI.The ORCHID group has many five star Hotels in India and abroad, like THE ORCHID Mumbai, THE LOTUS SUITES in Mumbai, THE LAGOONA RESORT a five star resort LONAVLA.THE LOTUS GOA, SEASONS Service Apartment Hotel, FLOATEL Hotel in Calcutta,UPPALS ORCHID New Delhi, RODAS THE Boutique Hotel Mumbai. WALL STREET JAIPUR and many upcoming properties in Nagpur, Raipur, Hyderabad, Bangalore, Baddi (HP), and the upcoming property in abroad THE ORCHID SOUTH AFRICA.& THE ORCHID CHINA

Achievement: I have received the letter of appreciation for my dedicated workfrom the high authority of the Hotel (THE WHITE ORCHID VAISHNODEVI)

Work Profile: I was designated as Shift Engineer in the company. My job included maintenance and execution of electrical, Mechanical, plumbing swimming pool,STP plant, Tele-communication systems and civil area of the Hotel. My Job Includes execution of Project and operational works of hotel. I was handling team of technicians and other technical people of different contractors. I used to work in Shifts and open for pressure environment. My Job also included planning and management of work force for completions of jobs with in the time frame given by superiors

Past Assignment: Installation engineer (August 2001 to nov2006)

Company : M/s Sect Electronics Pvt. Ltd New Delhi

Company Profile: Telecom Consultants and Engineers working for telecom giants,Like TCIL, ERICSSON etc for the installation of mobile

Work profile: I was designated as installation engineer (Switch) in the company. My job includes installation of Mobile and PSTN Switch of “ERICSSON INDIA LTD. I used to travel intensively any where in India.

Specialist In : Installation of (AXE10. CME20) BYB 501,810 switch equipment like,MSC .BSC .DDF . PDF etc. The job includes following activities.

a)Overhead

b)False Flooring

c)Installation of equipment according to C module

d)Cabling (power, bus, & signal)

e)Testing of power

Training Held : 10 days intensive training on GSM Installation and concepts at

ERICSSON India LTD. New Delhi

Software Known:Dos 6.22 Window 95, 98 and NT MS office, Internet Explorer 5

Hardware :Hardware Assembling. Maintenance & Troubleshooting.

Installation of Modem.Multimedia& various software.

EDUCATIONAL & PROFESSIOPMAL QUALIFICATION :-

1999-2001 : Advance Diploma in computer Hardware Networking & Telecommunication Engg. From Indian Institute of Hardware Technology LTD. Noida (IIHT).

1997-1999 : Full time Diploma in Instrument Mechanic (Instrumentation) from

J&k Technical Education.

PERSONAL DETAILS

Father’s Name : Late Sh. G.L.Tickoo

Mothers Name : Late Smt.Phoola Tickoo

Date of Birth : 01-04-1979

Nationality : Indian

Marital Status : Married

Language known : English, Hindi, Kashmiri, Dogri, & Punjabi

Interests : Travelling, Dancing, Listening Music

KOMAL TICKOO

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