Detail-Oriented Remote Data Entry Associate

Sara Barnhouse, Data Entry Associate

Sioux Falls, 57103, 605-***-****, ************@*****.***,

SUMMARY Detail-oriented professional with experience in account review, documentation, and customer service, seeking a Remote Data Entry Associate position. Proven ability to meticulously assess information, engage with customers to address concerns, and systematically document details in account management systems. Possesses strong attention to detail and effective communication skills, ready to contribute to accurate data input and management for Only Data Entry.

WORK EXPERIENCE

Retention Specialist

Premier Bank Card

10/2023 – 10/2026 Sioux Falls

Assessed Premier Bank Card accounts to identify cancellation risks and proactive retention opportunities.

Engaged cardholders to address account concerns and explore flexible payment options.

Articulated card benefits, terms, and service features to facilitate successful renewals.

Systematically documented retention efforts in account management systems and call logs.

Negotiated with customers to achieve mutually agreeable outcomes for both the business and the cardholder.

Assistant Manager

Friendlys

05/2021 – 10/2023 Humboldt

Mentored Friendlys team members, imparting knowledge on guest service standards and operational procedures.

Developed and managed Friendlys labor schedules for both dining room and kitchen personnel.

Oversaw Friendlys shift operations, orchestrating front-of-house staff for optimal performance.

Mentored Friendlys team members, imparting knowledge on guest service standards and operational procedures.

Developed and managed Friendlys labor schedules for both dining room and kitchen personnel.

Oversaw Friendlys shift operations, orchestrating front-of-house staff for optimal performance.

Mentored Friendlys team members, imparting knowledge on guest service standards and operational procedures.

Developed and managed Friendlys labor schedules for both dining room and kitchen personnel.

Oversaw Friendlys shift operations, orchestrating front-of-house staff for optimal performance.

Mentored Friendlys team members, imparting knowledge on guest service standards and operational procedures.

Developed and managed Friendlys labor schedules for both dining room and kitchen personnel.

Oversaw Friendlys shift operations, orchestrating front-of-house staff for optimal performance.

Mentored Friendlys team members, imparting knowledge on guest service standards and operational procedures.

Developed and managed Friendlys labor schedules for both dining room and kitchen personnel.

Oversaw Friendlys shift operations, orchestrating front-of-house staff for optimal performance.

Mentored Friendlys team members, imparting knowledge on guest service standards and operational procedures.

Developed and managed Friendlys labor schedules for both dining room and kitchen personnel.

EDUCATION

National American University

Associate Degree in Accounting, Accounting

05/1999 – 05/2001 Sioux Falls

Baltic High School

Diploma, High School Diploma

08/1983 – 05/1997 Baltic

SKILLS Account review Retention calls

Payment arrangements Benefit explanation

Call documentation Documentation

Upselling and cross selling Performance evaluation Cross-functional communication Inventory ordering

Customer service Team supervision

Active listening Effective communication

Problem solving Attention to detail

Relationship building Persuasion strategies

Time management

LANGUAGES English (Professional)

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