Data Entry & SAP Operations Specialist

GABRIEL ANGELO BAUTISTA

Bacoor, Cavite, Philippines 099********

***********************@*****.***

PROFESSIONAL SUMMARY

Detail-oriented and tech-savvy Data Entry & Operations Specialist with a Bachelor of Science in Information Technology, certified expertise in SAP

(Implementation & Support), and 7+ years of combined experience in administrative support, logistics record-keeping, and retail IT technical support. Proven ability to process high-volume records, audit databases for discrepancies, and maintain 99%+ data accuracy while safeguarding sensitive client and financial information. Fast learner of new CRM, ERP, and cloud productivity platforms, capable of working independently in fast-paced remote environments.

CORE SKILLS & TECHNICAL PROFICIENCIES

Data Entry & Management: High-Speed Touch Typing, Data Cleansing & Deduplication, ERP & Database Updating, Record Auditing, Confidential Document Handling

Enterprise & Spreadsheet Tools: SAP (Implementation & Support), Microsoft Excel (VLOOKUP, Pivot Tables, Data Validation, Conditional Formatting), Google Workspace (Sheets, Docs, Drive), Microsoft Word

Systems, Programming & Tech Support: POS & Retail ERP Systems, Ticketing Systems (Zendesk/ServiceNow), CRM Platforms, Java, C, C++, C#, Windows & Basic Networking Troubleshooting, Hardware/Software Configuration

Remote Work Readiness: Independent Time Management, Clear Written & Verbal English Communication, Strict Attention to Detail, Deadline-Driven Execution

WORK EXPERIENCE

Technical Support Engineer

Puregold Price Club 2024 – Present

Diagnose, log, and resolve daily hardware, software, and Point-of-Sale (POS) system incidents across high-volume retail operations, maintaining accurate digital service records.

Input, update, and verify store system configurations, pricing database patches, and inventory terminal data with high precision to prevent checkout disruptions.

Maintain strict compliance with payment and data security standards when handling sensitive store and transaction systems.

Collaborate with store managers and IT teams to track recurring technical issues and document clear step-by-step troubleshooting procedures. Technical Support Staff

Girl Scouts of the Philippines 2023

Provided responsive technical and administrative system support for staff, logging support tickets and maintaining accurate records of resolved hardware and software issues.

Assisted in organizing, updating, and verifying digital member databases, event registries, and organizational spreadsheets.

Set up and maintained office workstations, network connections, and productivity software to ensure smooth daily operations. Logistic Helper / Packer

GWRM Chromasthetic 2021 – 2022

Verified incoming and outgoing shipment manifests against physical stock, accurately recording item quantities, SKUs, and delivery statuses.

Maintained organized inventory logs and assisted in cycle counts to identify and resolve stock discrepancies quickly.

Coordinated with warehouse and administrative staff to ensure timely, error-free order fulfillment and documentation.

Administrative Aide

Flexus Accounting Services 2017 – 2021

Entered, organized, and verified high volumes of financial records, receipts, invoices, and client accounting data into spreadsheets and accounting software with 99%+ accuracy.

Audited numerical entries and cross-checked source documents to catch and correct input errors prior to financial reporting deadlines.

Managed physical and digital filing systems, ensuring confidential client tax and accounting records remained secure and easily retrievable.

Prepared routine administrative reports, correspondence, and encoded documents for senior accountants.

EDUCATION

Bachelor of Science in Information Technology

STI College Bacoor 2023

CERTIFICATIONS

SAP Advance (Implementation & Support)

CIB.O CONNECT (Programming Languages: Java, C, C++, C#)

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