Executive Assistant & Project Coordinator

Maria A. Morales

Molalla, OR (***) *** – **** *.************@*****.***

Experience

Executive Assistant & Project Coordinator

ERA Construction LLC - Molalla, OR January

**** ** **** ****

• Assisted with business licensing, permit documentation and administrative compliance requirements.

• Served as primary point of contact for customers providing project updates and ensuring a positive client experience.

• Coordinated project scheduling and job tracking to ensure timely completion of construction projects.

• Assisted in preparing estimates, bids and customer quotes for residential and commercial projects.

• Greeted customers and managed office communications including phone, e-mail, and in person inquiries.

• Monitored project with on-site visits to ensure project progress and address potential issues.

• Assisted with budget tracking and cost management to help project remain with an approved financial parameter.

• Researched and sourced construction materials from vendors while maintaining quality standards and budget requirements.

• Collaborated with contractor suppliers and project stakeholders to support effective project execution.

• Maintain project documentation and records to ensure accurate reporting and organization. Manager

Mariscos Morales LLC – Hubbard, OR

July 2006 - 2023

• Managed workforce operations for a team of 13 employees, including training, performance coaching, scheduling, and daily operational oversight.

• Utilized sales and operational metrics to inform business decisions, identify growth opportunities, and improve overall performance.

• Optimized inventory procurement and supply management processes, balancing cost control with product quality and availability.

• Led customer relations efforts, successfully resolving escalated concerns and maintaining high customer satisfaction rates.

• Oversaw day-to-day business operations, ensuring quality control, operational efficiency, regulatory compliance, and financial accountability.

• Cultivated a collaborative, customer-focused environment that supported employee engagement and exceptional service delivery.

Records Clerk

City of Aurora Police Department - Aurora, OR

2005 – 2006

• Maintained, organized, and updated confidential law enforcement records, ensuring accuracy, completeness, and compliance with departmental policies and legal requirements.

• Responded to public inquiries in person, by phone, and via email, providing professional customer service while safeguarding sensitive information.

• Performed data entry, document processing, filing, records retrieval, and administrative support functions with a high degree of accuracy and attention to detail.

• Processed and maintained police reports, incident records, and related documentation in accordance with established procedures.

• Handled confidential and protected information with discretion, maintaining strict adherence to privacy and security protocols.

• Assisted citizens, officers, and external agencies with records requests and information retrieval in a timely and professional manner.

• Resolved customer concerns and inquiries effectively while maintaining professionalism in sensitive or high-stress situations.

• Collaborated with department personnel to improve records management processes and support efficient daily operations.

• Maintained accurate documentation and tracking systems to ensure timely follow-up and record accessibility.

• Provided administrative and front-counter support, creating a professional and welcoming environment for community members and visitors.

Housekeeper

Accurate Cleaning Service – Wilsonville, OR

2004 - 2025

• Maintained the cleanliness and tidiness of assigned rooms, ensuring a comfortable and welcoming environment for guests.

• Performed thorough cleaning tasks such as dusting, vacuuming, mopping floors, and changing linens to meet high standards of cleanliness.

• Implemented efficient cleaning techniques to complete tasks promptly while maintaining quality results.

• Followed established safety procedures when handling cleaning chemicals and equipment to maintain a safe working environment.

• Developed strong relationships with regular guests through personalized service, increasing in positive reviews.

• Followed established safety protocols when handling cleaning chemicals and operating equipment to prevent accidents or injuries.

Education

T.A (Some college)

Clackamas Community College-Oregon City, OR - 2020 to 2021 High school diploma

Huntington Park Senior High School-Huntington Park, CA Language

Fluent in both English and Spanish

Skills

Leadership • Team Development • Program Coordination • Project Management • Operations Management • Customer Relations • Stakeholder Engagement • Process Improvement • Budget Monitoring • Inventory Management • Procurement • Quality Assurance • Regulatory Compliance • Records Management • Data Analysis • Vendor Coordination • Administrative Support • Executive Support • Conflict Resolution • Report Preparation • Microsoft Office Suite • SharePoint • Microsoft Teams

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