Levi Romo
**********@*****.***
Temecula, CA 92592
SUMARRY
Highly motivated and dedicated professional focused on promoting customer satisfaction through exceptional service. A quick study while accustomed to working in fast-paced environments with proven success in effectively handling multiple tasks and customer requirements. Self-motivated and works well individually, with teams and with subordinates. Calm and confident in the face of adversity.
WORK EXPERIENCE
Warehouse Worker
Velocity Vehicle Group - Fontana, CA
June 2018 to November 2024
• Operated forklifts and other warehouse equipment to safely load, unload, and transport materials
• Picked and packed orders with high attention to detail, ensuring accuracy in product selection and packaging
• Collaborated with team members to optimize workflow efficiency and meet daily production goals
• Performed quality control checks on outgoing shipments to ensure products met customer specifications
• Maintained a clean and organized work area to promote safety and productivity
• Assisted in the training of new warehouse employees on proper procedures for handling materials and operating equipment
• Investigated customer complaints regarding damaged or missing items, taking prompt action for resolution
• Collaborated with cross-functional teams (e.g., logistics, purchasing) to coordinate efficient inbound/outbound shipment processes
• Demonstrated flexibility by adapting quickly to changing priorities or urgent requests from supervisors
• Operated pallet jacks and hand trucks to move materials within the warehouse
• Maintained knowledge of safety regulations and best practices for handling hazardous materials
• Safely stored hazardous materials according to OSHA regulations and company guidelines
• Participated in regular safety training sessions to ensure compliance with workplace health and safety guidelines
• Demonstrated strong attention to detail when inspecting incoming shipments for damage or discrepancies
• Maintained accurate records of damaged or defective products, facilitating efficient returns or exchanges with suppliers
• Packed fragile items using appropriate protective packaging materials (e.g., bubble wrap) to minimize breakage during transit
• Received incoming shipments, inspected contents for damage or defects, and verified quantities against purchase orders
• Leveraged knowledge of different material types (e.g., fragile items) to ensure appropriate handling techniques were used
• Maintained compliance with company policies regarding security measures for high-value merchandise
• Assisted in the organization and maintenance of warehouse layout for optimal space utilization
• Achieved a record-breaking productivity rate during peak season by consistently meeting or exceeding daily picking targets
• Suggested process improvements that led to a XX% reduction in order fulfillment errors
EDUCATION
Santa ana college
Skills
• Computer experience, word, multiple proprietary operating systems including order entry, inventory, etc.