Emergency Dispatch and Credentialing Specialist
Resume:
Shayla Brown
Kansas City, MO ***28
************@*****.***
OBJECTIVE: Seeking professional opportunities that will enhance and sharpen my strong work ethic to produce a quality product.
WORK EXPERIENCE:
Kapsch-Lees Summit, MO January 2020 to Present
Receiving emergency and non-emergency calls, monitoring traffic cameras, keeping records, addressing problems, and dispatching appropriate team members. Duties can also include monitoring weather reports or notifying authorities if necessary. Seldin - Kansas City, MO January 2014 to December 2019 Responsible for making sure all bills are paid in an efficient and timely manner. Provide administrative and clerical support by processing, verifying, and reconciling invoices, Monitoring expenses and keeping a record of it all for tax purposes. Retrieves messages from voicemail and distributes to the appropriate team member. Conducted property tours and followed up with all prospects in a timely manner in accordance with Company policy. Place work orders for present tenants as well as follow ups with the Maintenance to assure all work orders are complete in a timely manner etc.
Internal Revenue Service - Kansas City, MO July 2009 to January 2014 Perform card custodian functions including ensuring all cards are stored securely. Contact Federal employees and contractors to schedule card pick-ups and activations. Collect cards upon credential termination and work with Security Officer to support card destruction. Handle all registration and activation duties. Handle all applicant card status communications. Take photos and capture digital signatures.
Credentialing Specialist (CPCS-NAMSS) Certified
Education
Bachelor's degree in Business Management
University of Phoenix-Online Campus - Katy, TX
September 2008 to September 2013
High school diploma
Hickman Mills High School - Kansas City, MO 2005
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