Technical Business Analyst for Financial Applications

Christopher Atonal

347-***-**** ********************@*****.*** LinkedIn

PROFESSIONAL SUMMARY

Technical Business Analyst with 4 years of experience translating stakeholder needs into requirements, process maps, user stories, acceptance criteria, and test plans for enterprise financial applications across Bank of America's Global Markets Technology and Global Payment Technology and Solutions divisions. Skilled in facilitating collaboration across business, engineering, and QA teams, assessing workflow gaps, mapping data, and validating solutions through UAT. Brings technical fluency in SQL, Python, Java, Oracle, and Sybase to support practical technology and analytics initiatives.

EDUCATION

LaGuardia Community College AAS, Programming and Software Development

SKILLS & CERTIFICATIONS

Business Analysis: Requirements Gathering, Gap Analysis, Process Mapping, User Stories, BRD/FRD Documentation, UAT, Stakeholder Management, Test Plan Creation and Execution, Root Cause Analysis, Data Mapping, Data Governance, Workshop Facilitation, AI Use-Case Assessment, Acceptance Criteria Development

Agile Methodologies: Scrum, Kanban, Project Planning

Tools & Databases: Jira, Confluence, Office365, SQL, Oracle (Toad), Sybase, Relational Databases, Bitbucket, IntelliJ, Kafka, OpenShift, Clusters, Containers, Splunk, Postman, SuperPuTTY, Unix Applications

Technical: Java, MySQL, Python, JavaScript (NodeJS, ReactJS), HTML5/CSS, REST APIs, Git, Generative AI

Certifications: CompTIA A+ 1000

PROJECTS

AI-Driven Stored Procedure to Spring Boot Migration Pipeline

•Built a custom generative AI pipeline to migrate 100+ legacy stored procedures to Java Spring Boot microservices, defining agent-based stages for analysis, conversion, review, and test generation, with PowerShell automation and a CI gate that blocked merges on High/Critical findings.

Automated Repository Cleanup Tool

•Designed an automated process improvement tool integrating GitHub and Bitbucket APIs to identify unused branches and deprecated services, removing 1,000+ dead branches within the first 3 months and producing activity reports that stakeholders used to prioritize remediation and reduce maintenance overhead.

Vulnerability Reporting Tool

•Developed a Vulnerability Reporting Tool for Unix servers that correlated security findings with file paths, timestamps, and ownership metadata, generating monthly stakeholder reports to support accountability, remediation tracking, and root cause analysis.

Job Application Tracker Automation

•Built an automated pipeline (Gmail, Claude API, Google Sheets) to extract, deduplicate, and log job application data from confirmation emails, replacing manual entry with live spreadsheet reporting across 300+ applications.

PROFESSIONAL EXPERIENCE

Technical Business Analyst July 2022 – Present

Bank of America New York, New York

•Facilitate workshops and elicit and document business and technical requirements from cross-functional stakeholders, producing 5-15 functional specifications, user stories, and acceptance criteria per initiative for enterprise-grade financial applications.

•Conduct gap analyses, data mapping, and current-state process mapping across 4-8 initiatives annually to identify workflow inefficiencies, assess data governance needs, and propose optimized solutions aligned with regulatory compliance and business objectives.

•Partner with engineering and QA teams to validate technical designs against business requirements; create and execute 25+ test plans annually, facilitate user acceptance testing, sprint ceremonies, and backlog grooming within Agile/Scrum delivery frameworks.

•Led root cause analysis for a year-long initiative (26 sprints) to detect and resolve UAT environment issues, reducing incoming support queries from 25–30/week to 5–10/week, a 65%+ reduction that freed up QA and engineering capacity.

•Developed and maintained project documentation, producing 8-20+ BRDs and process flow diagrams annually to support change management, stakeholder alignment, and audit readiness.

•Concurrently supported 2–5 initiatives across 5–15 cross-functional teams and 5 external vendors, coordinating requirements and dependencies across 10–20 upstream and downstream systems in CI/CD-integrated microservices environments.

Backend Developer Intern January 2021 – December 2022

YearUp New York, New York

•Completed 200+ hours of software development training across six months of college-level coursework and a six-month internship focused on relational database design and collaborative development.

•Assisted in SQL, Oracle (Toad), Sybase, and NoSQL database optimization and utilized Git for version control, building foundational technical fluency applied directly to data analysis and system documentation tasks.

VOLUNTEER

Director of Volunteer December 2022 – Present

Bank of America New York, New York

•Represent Bank of America Global Markets Technology as community liaison; collaborate with the Boys and Girls Club to teach math and English to children from lower-income families.

•Led community projects including garden reconstruction and a mentorship program placing college graduates in fintech internships; contributed to Alzheimer's Foundation, City Meals on Wheels, Make-A-Wish, and a CANgineering food drive event.

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