Human Resources Manager

Misty Holt

Waco, TX • 425-***-**** • ****************@*****.***

PROFESSIONAL SUMMARY

Experienced Human Resources leader with 13+ years of success managing full-spectrum HR operations in healthcare and corporate environments. Proven expertise in recruitment, employee relations, compliance, payroll administration, and training programs aligned with regulatory standards including Joint Commission, EEOC, and state/federal requirements. Strong track record of improving employee engagement, maintaining compliance, and supporting leadership in driving organizational performance.

CORE COMPETENCIES

HR Operations & Administration

Recruitment, Hiring & Retention Strategies

Payroll Processing & Auditing

Employee Relations & Conflict Resolution

Benefits Administration & Open Enrollment

Compliance (EEOC, FMLA, ADA, Joint Commission)

Training, Orientation & Workforce Development

Performance Management Systems

HRIS & Records Management

Workers’ Compensation & Risk Management

PROFESSIONAL EXPERIENCE

Human Resources Manager

The Chateau of Waco – Waco, TX

June 2025 – Present

Oversee daily HR operations, including recruitment, onboarding, payroll, employee relations, and compliance functions

Coordinate full-cycle recruitment process, including job postings, interviewing, background checks, and candidate placement

Maintain centralized personnel records for active and inactive employees, ensuring full regulatory compliance

Administer employee onboarding, orientation, CPR training, and required compliance programs Ensure all employee credentials, licensures, and required trainings remain current Manage payroll processing, timekeeping records, PTO payouts, and payroll adjustments with high accuracy

Prepare and distribute payroll and overtime reports for leadership review Facilitate performance appraisal and competency evaluation processes, supporting managers with disciplinary actions and performance concerns Coordinate benefits enrollment and serve as liaison for employee benefit inquiries and education

Maintain Workers’ Compensation records and coordinate claims with insurance providers Lead employee engagement initiatives and satisfaction surveys to improve retention and workplace culture

Support regulatory audits and surveys, ensuring compliance with healthcare and state/federal standards

Human Resources Manager

Warriors Heart – Bandera, TX

May 2022 – May 2025

Directed all HR functions, including recruitment, employee relations, payroll, benefits, and compliance for a multi-department healthcare organization Implemented recruitment and onboarding improvements, reducing time-to-hire and improving candidate experience

Managed benefits programs and coordinated open enrollment, providing education and support to employees

Collaborated with executive leadership to define HR policies aligned with organizational goals and regulatory standards

Maintained compliance with federal, state, and healthcare-specific regulations through audits and process improvements

Coordinated training programs, including orientation and professional development initiatives Maintained accurate personnel records and HRIS systems to support audits and reporting requirements

Handled unemployment claims, employee relations issues, and disciplinary processes Developed retention strategies and programs to strengthen employee engagement and reduce turnover

Human Resources Supervisor

Progressive Insurance – San Antonio, TX

Feb 2016 – May 2022

Supervised HR team operations, ensuring alignment with organizational HR policies and procedures

Managed full-cycle recruitment, background checks, and onboarding processes Oversaw employee relations, including conflict resolution, disciplinary actions, and performance management

Developed and communicated HR policies and procedures to employees and leadership Supported performance appraisal processes and compliance with organizational standards Maintained accurate employee records and ensured adherence to regulatory requirements EDUCATION

Master of Business Administration (MBA), Human Resources American Intercontinental University

Bachelor of Business Administration, Human Resources American Intercontinental University

Associate of Arts, Business Administration

American Intercontinental University

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