GABRIELLE FREITAS
Dallas, Texas 916-***-**** ************@*****.***
PROFESSIONAL SUMMARY
Detail-oriented data entry and operations professional with hands-on experience processing high-volume records, entering sensitive customer and taxpayer information, reviewing data for accuracy, and maintaining confidential records. Experienced in logistics booking and shipment data, document tracking, and resolving record discrepancies. Recognized for accuracy, organization, dependable follow-through, and meeting productivity and time-sensitive requirements.
CORE SKILLS
• Accurate Data Entry & Recordkeeping
• Booking & Request Processing
• Data Verification & Error Identification
• Record Updates & Information Tracking
• Confidential Information Handling
• Time Management & Prioritization
• Document Processing & Review
• Written & Verbal Communication
• Typing, Proofreading & Attention to Detail
• Cross-Department Coordination
PROFESSIONAL EXPERIENCE
Air Export Specialist 04/2022–09/2026
CEVA Logistics — Grapevine, TX
• Enter and maintain pickup requests, customer bookings, and shipment information with a high level of accuracy.
• Review booking details and shipping documentation; monitor pre-alerts and verify freight arrival schedules.
• Update shipment records and provide timely status information to customers and internal teams.
• Identify and resolve information gaps or service issues while coordinating time-sensitive shipment processing.
Club Lounge Host 05/2025–Present (part-time)
Sheraton — Irving, TX
• Respond to guest requests, communicate information clearly, and maintain accurate awareness of service needs.
• Keep the lounge organized and support smooth daily operations in a fast-paced hospitality environment.
Key Data Operator 09/2017–06/2019
California Lottery — Sacramento, CA
• Entered and processed lottery winner information accurately while maintaining productivity standards.
• Reviewed records for errors and routed high-value or questionable claims for additional review.
• Processed returned mail, maintained accurate records, and protected confidential customer information.
Key Data Operator 02/2013–09/2017
Franchise Tax Board — Sacramento, CA
• Entered taxpayer and business-entity information accurately while meeting established production requirements.
• Identified and flagged data discrepancies requiring further review and handled confidential tax documents discreetly.
• Processed and reviewed returned mail and maintained organized records.
EDUCATION & TRAINING
High School Diploma — Highlands High School, Sacramento, CA
Court Reporting Studies — Arlington Career Institute, Arlington, TX
Training in stenography, typing, listening, proofreading, accurate transcription, and legal and medical terminology.