Material Handler - Forklift & Inventory Specialist

DEURENO GATES

************@*****.*** 804-***-**** Richmond, VA 23223

Detail-oriented material handler with a strong focus on safety compliance, inventory management, and quality inspection. Proven ability to enhance operational efficiency through effective team collaboration.

• Forklift operation

• Material handling

• Inventory management

• Logistics coordination

• Quality inspection

• Warehouse organization

• Safety compliance

Material Handler /Pit Operator GXO Logistics - Richmond, Virginia 12/2017 - 12/2024

• Operated forklifts and pallet jacks for safe and efficient material handling.

• Loaded and unloaded shipments while adhering to safety protocols.

• Received and distributed incoming materials to designated locations.

• Inspected incoming materials for quality and accuracy upon arrival.

• Organized warehouse inventory, facilitating efficient access to materials. Maintained accurate inventory records using warehouse management systems to support inventory management.

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• Collaborated with team members to improve workflow and streamline operations.

• Cleaned work area daily to maintain a safe and organized environment. and order in work area each day. Call Center Representative Firststreet for Boomers and Beyond - Richmond, Virginia 12/2016 - 07/2017

• Managed high call volumes while maintaining quality customer service standards. Handled incoming calls to provide timely and professional customer support., providing professional assistance for inquiries and billing questions.

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• Resolved customer complaints promptly, enhancing overall satisfaction.

• Utilized CRM software to track interactions and resolve issues, streamlining customer support.

• Educated clients on tailored senior membership benefits, enhancing understanding and engagement.

• Documented customer feedback to identify service delivery improvements, informing team strategies.

• Collaborated with team members to optimize call handling processes.

• Conducted outbound calling campaigns to promote new products and services. Material Handler Arrow Electronics - Richmond, Virginia 12/2015 - 05/2016

• Refurbished electronics to restore functionality and extend product life.

• Operated forklifts for efficient material transport within warehouse.

• Managed inventory levels utilizing warehouse management systems.

• Executed loading and unloading of shipments from delivery trucks.

• Inspected materials to ensure adherence to quality and compliance standards.

• Collaborated with team members to enhance workflow efficiency.

• Maintained organized storage areas for streamlined access to materials.

• Documented material movements with electronic tracking systems. Summary

Skills

Experience

Cashier /Food Preparation Worker Sheetz - Chesterfield, Virginia 11/2013 - 03/2015

• Processed customer transactions efficiently in high-volume convenience store.

• Maintained accurate cash drawer and balanced receipts daily.

• Operated point-of-sale systems to ensure quick and precise transactions.

• Assisted customers with inquiries, delivering exceptional service.

• Ensured checkout area cleanliness and organization at all times.

• Greeted customers, addressing questions regarding products and services.

• Restocked shelves with merchandise as needed.

• Performed additional duties as assigned by management. Cashier /Merchandise Stocker Family Dollar - Richmond, Virginia 02/2013 - 09/2013

• Processed customer transactions with accuracy and efficiency at Family Dollar.

• Assisted customers in navigating store layout and addressing product inquiries.

• Maintained organized checkout area to improve service quality.

• Collaborated with team members to ensure seamless store operations.

• Executed promotions and effectively communicated details to customers.

• Managed returns and exchanges following company policies.

• Operated cash register and POS system for payment processing.

• Greeted customers, providing assistance with questions about products and services. Adult Learning Center Richmond, VA 01/2010

GED

Education and Training

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