Document Verification Specialist Compliance Records

MARLENE D. HAMLIN

DOCUMENT VERIFICATION SPECIALIST COMPLIANCE & RECORDS ACCURACY

Owings Mills, MD 410-***-**** *************@*******.***

PROFESSIONAL SUMMARY

Document verification and records professional with 25+ years of notarial experience and 300+ real estate closings since August 2023. Skilled in identity verification, document completeness review, discrepancy resolution, and confidential records handling, with a background in remote notarization and healthcare records administration.

RELEVANT SKILLS

Identity verification and document review • Document completeness checks • Discrepancy identification and follow-up • Compliance procedures and checklists • Accurate data entry and records updates • Confidential information handling • Electronic documents, scanning and file management • Quality data review • Remote client coordination • Microsoft Word, Excel, and Outlook

PROFESSIONAL EXPERIENCE

Integrity Notary Services, LLC CEO / Owner Owings Mills, MD October 2022–Present

Verify signer identity for in-person and remote online notarizations in accordance with applicable notarial requirements and accepted identification procedures.

Review loan and other legal document packages for completeness, required signatures, dates, and proper execution; identify missing items and coordinate corrections with proper parties.

Completed more than 300 real estate closings since August 2023, handling sensitive borrower, seller and financial documents with discretion and consistency.

Document transactions accurately, maintain organized electronic and physical records, and coordinate scan-backs and prompt secure document return.

Manage daily scheduling, client communication, document status updates and independently performed assignments using digital business and CRM tools.

Kaiser Permanente Mid-Atlantic Healthcare Operations and Records Administration 12 years of service

Held roles including Senior Quality Data Assistant, Health Information Correspondence Technician, Patient Accounts Representative Clerk, Behavioral Health Intake Scheduler and Medical Assistant.

Reviewed and maintained quality data, healthcare records, and correspondence with attention to accuracy, completeness, and confidentiality.

Supported patient accounts, information requests, scheduling, and internal communication while following established administrative procedures.

ADDITIONAL EXPERIENCE

Carolinas Medical Center Medical Records Review Coordinator

Coordinated medical records review activities and supported documentation readiness for healthcare quality and accreditation needs.

Served as liaison to the Joint Commission for the Accreditation of Healthcare Organizations (JCAHO).

U.S. Army, Army Reserve and Army National Guard Personnel / Payroll / Medical Technician (Combat Medical Specialist) 1988–2002

Maintained personnel and payroll documentation requiring accurate data processing, record-keeping, and adherence to administrative procedures.

Served as a Combat Medical Specialist, assessing and treating service members and families while safeguarding patient information.

EDUCATION

Master of Business Administration (MBA) University of Maryland Global Campus Expected December 2026

Bachelor of Science, Business Administration University of Maryland Global Campus December 2023

LICENSES & PROFESSIONAL TRAINING

Maryland Notary Public (25+ years) • Remote Online Notarization (RON) and In-person Electronic Notarization (IPEN) Maryland State authorized • Maryland TIPIC license • National Notary Association member • Maryland Land and Title Assciation (MDLTA) member

Contact this candidate