AI/ML & Advanced Analytics Engineer

Resume

Ramesh Singh

Email **************@*****.***

Mobile+91-995*******,892*******

Professional Summary

Highly motivated AI / ML Engineer and Data Professional transitioning into Advanced Analytics and Machine Learning roles. Armed with a rigorous certification in Applied AI & ML Essentials from IIT Patna & Masai School, alongside over 4 years of experience in Quality Analysis and complex operations at EXL India. Proficient in engineering data pipelines with Python, building predictive models, and automating data processing using SQL, Excel. Eager to leverage strong technical frameworks and operational compliance experience to deliver high-impact AI solutions.

Core Technical Skills

• Artificial Intelligence & ML: Large Language Models (LLMs), RAG (Retrieval-Augmented Generation) Frameworks, Prompt Engineering, Agentic AI, Token Mechanics

• Data Analysis & Python Libraries: Python, NumPy, Pandas, Matplotlib,Skilearn.

• Databases & Querying: SQL (Joins, Database Normalization, Complex Queries), Relational Analysis

• Automation & Reporting: Advanced Excel (Pivot Tables, Chart, Formulas

• Operational Skills: Quality Compliance, Process Automation, Data Auditing, Performance Analytics

Key Technical Projects

Project 1: Sahayak – Intelligent AI Agent System Description: Developed an autonomous end- to-end AI agent capable of multi-task execution, webpage querying, and media processing.

• Key Contributions:

o Designed a custom system leveraging Large Language Models (LLMs) to scan, extract, and accurately summarize lengthy web and video content. o Integrated Retrieval-Augmented Generation (RAG) frameworks to fetch relevant documentation, boosting answer accuracy.

o Built structured reasoning loops to handle multi-step user prompts seamlessly.

• Technologies Used: Python, RAG Frameworks, LLM APIs, Vector Search, Prompt Engineering.

Project 2: Advanced Financial & Operations Dashboard Automation

• Description: Created a dynamic analytics database and automated tracking system to monitor complex process metrics.

• Technologies Used: SQL, Excel, Python, Relational Analysis. Education & Certifications

• Certificate in Applied AI and Machine Learning Essentials (IITP-AIMLH-2605) o Vishlesan i-HUB IIT Patna & Masai School

o Core Focus: LLM architectures, context retrieval systems, agentic loops, prompt engineering, data engineering with Pandas & NumPy.

• Post Graduation

o H.N.B. Garhwal University 2003 [1]

• Graduation

o H.N.B. Garhwal University 2001 [1]

Professional Experience

EXL India Delhi-NCR

Senior Executive – Quality Analyst 4+ Years (Total 14+ Years Operations Experience) [1]

• Analyzed complex operational data patterns to identify compliance defects, directly improving process yield and efficiency.

• Automated regional operations tracking sheets using advanced Excel formulas and macros, mitigating data entry errors.

• Audited performance scorecards and managed cross-functional reporting across data and operations sectors. [1]

IService India Pvt Ltd Delhi-NCR

Production & Compliance Specialist [1]

• Managed large-scale data workflows, ensuring strict adherence to internal quality thresholds and software testing procedures. [1]

Personal Info

Marital Status: Married

Language known: Hindi, English

DOB : 04 04 1982

Father Name :Lates Shri Amar Singh

Declaration

I hereby declare that all the information provided above is true and accurate to the best of my knowledge and belief.

Date: November, 2026

Place: New Delhi

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