Michelle Humphries - Phoenix, AZ - 480-***-****
Summary
Customer-focused professional seeking a part-time customer service role. I bring a service-first approach built through experience in retail, call center environments, and instructional design, where working closely with customers was central to the job. Skilled at listening carefully, understanding what customers truly need, and getting them the results they want. Technologically adept and quick to learn new software, making it easy to adapt to any company’s systems and tools.
Work History
Sr. Instructional Designer
U-Haul International
Phoenix, Arizona
04/2011 - 01/2026
Skills
• Microsoft Office 365
• Email Programs (Outlook, FirstClass, etc.)
• Adobe Photoshop
• Adobe Captivate
• Articulate 360 (Rise, Storyline)
• Multiple LMS programs
Education
Master of Education (M. Ed)
Curriculum and Instruction
Arizona State University
Bachelor of Art
Graphic Design
Arizona State University