Experienced Office Customer Service & Bookkeeping

Jennifer Gonzalez

**** ****** **** ** ************, NY 12603

845-***-****

*************@*******.***

Objective

Friendly customer service for over 20+ years in a office setting. Recent certification in medical coding/Transcriptionist.

Experience

January 2021-present

Customer Service/Bookkeeper- Robert G. Shepheard JR, CPA, PC.

Answer phones, make appointments, filing. Input and put together personal tax returns. Input checks/cash and monthly bank reconciliation. Prepare sales and payroll reports.

May 2020-February 2021

Office Manager- Bradley& Barnett Agency

Answer phones/filing. Input and take customers payments. Quote and bind auto and home insurance policies.

September 2012-2020

Customer Service Rep- Freeway Insurance Services

Answer phones, filing, take customers payments. Quote and bind auto and home insurance policies.

December 2010- July 2012

Secretary- Dalleo Insurance

Answer phones, filing, take customer payments and upload payments, make changes to policies.

August 2002-August 2010

Bookkeeper- Penny B. Lowe CPA

Weekly payroll, payroll and sales tax reports, coding, inputting checks and bank reconciliations.

Education

Arlington High School-Lagrangeville NY 1989

Herkimer County Community College- May 2023

medical coding/transcriptionist

NYS Notary

References

Available upon request.

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