Operations & Security Leadership

**** * ****** *** ********** IN *****

Summary

I am an accomplished operations leader with a proven track record in enhancing operational efficiency, customer satisfaction, and profitability. With extensive experience in strategic planning, team development, and financial management, I am adept at driving innovation and sustainability in operations. My background in managing diverse teams and projects positions me as a strong candidate for leading operations in dynamic environments. Investigate theft Interacting with local law enforcement agencies as needed Provide court room testimony as required. Over Security and safety and training for all employees. Ensures successful event coordination activities by supervising and training event mangers and monitoring events. Plans, organizes, and assigns all day-to-day work

Deaconess Police Department (Present)

Working @ Deaconess Hospital and Cross Point and Women’s Hospital. With my leadership in training and Security Operations to emergency Response & Preparedness. Working with a team and showing leadership & staff training and trained new hires in de-escalation, emergency protocol and customer interaction. scheduling with customer service & communication along with Loss Prevention Strategies. we conducted monthly drills and coordinated with local law enforcement and fire department. Oversaw all incident reporting and investigations.

Easter seals Security

In Charge of security for Easter seals duties include interviews hiring and scheduling and training for all events like Fantasy of Lights. Overseeing all volunteers while conducting crowd and traffic control as well as safety and that all emergency protocols are followed overseeing the all money is accounted for and deposit into safe each night and handling all customer service issues

Security at the Ford Center

Security Guard for the Ford Center and the Victory Theater/Old National Events Plaza

We specialize in comprehensive security solutions to meet the unique needs of our clients.

Our services encompass risk assessment, threat detection, security strategy to ensure the highest level of protection for our clients

Thunderbolts Hockey Basketball Ace Basketball Rodeo & Bull riding Championships Ohio Valley Conference Championship Games NCAA Division II Men’s Basket Championship

Musical Concerts Rock, County, Rap Monster Jam, PBR Challenger

Women’s NCAA Basket Championship Evansville Orchestra Easter seals Fantasy of Lights Special Events Don Manley’s Charities Blues & Barbecue Festival

Education

BBA, Business Management, Administration University of Tennessee, Knoxville

BS, in Human Behavior

Security Training

EVENT SECURITY Emergency Response Protocols Crowd Control Security Response Teams Event Planning Metal Detector Operators Customer Service Difficult People & Situations Active Shooter Bomb Threat Safety Planning Patrol & Observation Security Escorts

Terrorist Attack Legal Aspects of Security Liability & Loss Prevention

Concert Security Perimeter Security Video Surveillance

Appearance and Wellness Weapons training

Deaconess Police Department

Security at the Ford Center

Easter Seals Security

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