Personal Support Worker - Senior & Dementia Care

ISABELLE KOLAY NGINAMAU

Brampton, ON 437-***-**** *************@*****.***

PERSONAL SUPPORT WORKER

Compassionate Care • Client Safety • Independence • Well-Being

Over 15 years of experience delivering compassionate, client-centered

KEY QUALIFICATIONS

care to seniors, individuals with disabilities and special needs, newcom-

ers, and diverse communities. Personal Care

Strong background in personal support, disability care, dementia care, Dementia Care

pharmacology, medication administration, mobility assistance, and Medication Assistance

activities of daily living. Mobility Assistance

Dedicated to maintaining safe, respectful, and supportive environments Client Documentation

while promoting client dignity, independence, comfort, and overall well- Meal Preparation

being. First Aid & CPR Level C

Vulnerable Sector Check

Valid G Driver’s Licence

CARE HIGHLIGHTS

CLIENT-CENTRED CARE: Extensive experience assisting individuals with personal hygiene, mobility, meals,

medication support, daily living activities, and emotional well-being.

HEALTH MONITORING: Experienced in observing clients’ physical and emotional condition, documenting changes,

and communicating concerns to members of the healthcare team.

DIVERSE CARE EXPERIENCE: Supported individuals living with dementia, diabetes, cancer, asthma, COPD,

disabilities, chronic conditions, and other complex support needs.

PROFESSIONAL EXPERIENCE

Stay-at-Home Nursing Care January 2025 – Present

Personal Support / Home Care Hamilton, ON

Assist clients with personal care, hygiene, mobility, and activities of daily living while encouraging independence.

Monitor clients’ physical and emotional condition and report significant changes to members of the care team.

Aramark Healthcare February 2019 – January 2025

Personal Support Worker Calgary, AB

Assisted clients with personal care, hygiene, mobility, and daily living activities.

Monitored clients’ physical and emotional well-being and communicated significant changes to the healthcare team.

Provided transportation and assisted clients in accessing community resources.

Planned and prepared meals according to clients’ dietary needs and provided emotional support during challenging

situations.

GM Pearson Group Home January 2016 – December 2019

Disability Care Worker Calgary, AB

Supported individuals with personal care, medication, health and safety needs, and activities of daily living.

Facilitated client-specific programs designed to build social skills, independence, and community participation.

Maintained client progress records and completed housekeeping responsibilities including meals, cleaning, and bed

preparation.

Centre local de services communautaires (CLSC) March 2014 – November 2016

Community Disability Worker

Assisted service users with personal hygiene, meal preparation, mobility, and other personal care activities.

Maintained client documentation according to agency policies and worked collaboratively with the care team to support

client safety.

Supported clients with asthma, COPD, dementia, diabetes, cancer, and other chronic or acute health conditions.

Encouraged clients to develop independence, self-confidence, social participation, and a positive self-image.

EDUCATION & CERTIFICATIONS

First Aid & CPR Level C

St. John Ambulance Saint-Jean July 2025

Massage Therapy Diploma

Oxford College of Arts, Business and Technology

Health Care Aide / Personal Support Worker Certificate

CLI College, Alberta 2019–2020

Dementia, Pharmacology, and Medication Administration

WHMIS

Alberta Job Corps / Bow Valley College, Alberta July 2015

English as a Second Language (ESL)

Bow Valley College August 2007

Day Care Level 1 & 2 Certificate

Bow Valley College, Alberta March 2005

ADDITIONAL QUALIFICATIONS

Languages Transportation Screening

English, French, Portuguese Valid G driver’s licence and vehicle Current Vulnerable Sector Check

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