Remote Part-Time Data Entry & Customer Service
Resume:
Abie M. Ngala
Silver Spring, MD 20901
Seeking a part-time, remote position in data entry or customer service where I can utilize my organizational skills, attention to detail, and communication abilities.
Experience:
Lead Appeals Processing Clerk
U.S. Court for Appeals for Veterans Claims – Washington, DC
2007 - Present
oManage case files throughout the entire case process, from initial processing through closing.
oReview, verify, and enter case information into the automated case Management/Electronic case Files (CM/ECF) system.
oSelect appropriate docket entry codes and create customized entries when necessary.
oSuccessfully perform job responsibilities in a remote work environment since 2000
oReview documents for compliance with applicable rules and filing.
oEstablish, monitor, and track deadlines for subsequent case actions.
oProvide assistance and support to other processing clerks as needed.
oCommunicate professionally with chambers staff, Court personnel, attorneys, and general public.
oPerform accurate date entry and maintain electronic case records
oProvide customer service by responding with case-related matters.
oPrepare and issue routine notices, orders, and other case-related documents.
oPerform general administrative and office duties.
Civil Assignment Clerk
Montgomery County Circuit Court – Rockville, MD
2006 – 2007
oPerformed data entry and maintained accurate court records.
oPosted and assigned Court cases to Judges.
oMaintained daily courtroom sheets and performed quality control reviews of courts documents and printouts.
oProvided customer service and assistance to the general public.
oCommunicated with court personnel, judges, judicial secretaries, and attorneys.
Program Specialist
Theracom Pharmacy – Rockville, MD
2005-2006
oAnswered multiple incoming calls and assisted with patient inquiries.
oScheduled patient appointments and coordinated administrative actives.
oCustomer service and Data entry support.
oUpdated patient files, spreadsheets, and client information
oServed as a liaison between physicians and insurance companies.
Education
Mason University – Legal Studies – Certificate
Technical Experience
Microsoft Office (Excel, and Word Access), Outlook
References
Furnished upon request
Contact this candidate