Receptionist & Administrative Assistant

Christine Ann Schmidt

Receptionist / Administrative Assistant

*************@*******.*** • 630-***-****

LinkedIn • Darien, IL 60561

Qualifications Summary

Multi-tasking and highly analytical individual with ability to serve visitors with positive attitude. Exceptional talent for responding to incoming/outgoing calls, maintaining visitors’ records, performing data entry tasks, and preparing office calendars and schedules. Capable of identifying and resolving customer or visitor inquiries/issues via provision of quick responses in the form of innovative solutions. Capacity to maintain workplace security by issuing, checking, and collecting badges as necessary and keeping visitor logs. Skilled at performing front desk administrative activities as well as organizing office supply inventory. Possess strong communication abilities used to distill complexity into important updates for senior leaders and motivate teams to take action. Proficient in utilization of Microsoft Word, Excel, and PowerPoint as well as equipped with good typing speed.

Areas of Expertise

Administrative Support

Front Desk Operations

Reception Oversight

Customer Service

Calendar Management

Office Organization

Data Entry

Appointment Scheduling

Filing & Records Management

Email Correspondence

Meeting Coordination

Education

Bachelor’s Degree in Arts

Mount Mary University, Milwaukee, WI

Professional Experience

Walmart Supercenter, Glen Ellyn, IL 2016 – Present

Sales Floor Associate

Act as an operator for inbound calls, utilizing two-way communication devices to efficiently convey information, facilitate the unlocking of fitting room doors, and attend to various customer needs. Unpack and inspect incoming merchandise, ensuring accurate placement and organization within designated storage areas.

Generated and maintained comprehensive inventory reports, proactively managing stock levels by initiating departmental orders.

Deliver exceptional customer service by responding to inquiries on sales floor, offering information on item availability, and providing product descriptions.

Global Audio Source, INC., Romeoville, IL 2011 – 2015

Managing Director

Led and executed diverse operational tasks, including administrative responsibilities, to ensure smooth functioning of the organization. Cultivated and nurtured robust customer and supplier relationships, fostering repeat business and client satisfaction. Addressed customer inquiries, employing open-ended questioning techniques to identify and fulfill their purchasing requirements. Identified solutions and product recommendations, delivering comprehensive and efficient product information. Utilized email communication channels to liaise with customers and vendors.

Contributed valuable insights to enhance internal processes, playing a pivotal role in their successful implementation.

Managed client orders, verifying details and ensuring accurate execution.

Performed essential accounting duties for the company, maintaining meticulous records of financial data and inventory.

Created and modified schedules and coordinated meetings, along with generating and editing meeting content.

Ensured compliance with importation regulations, meticulously completing all necessary paperwork for the seamless importation of products into the country.

Career Note

DFS Sales, Westmont, IL

Administrative Assistant

Demonstrated exceptional organizational skills by systematically cataloging and preserving all correspondence, systems, and critical information and data.

Delivered prompt and precise solutions to clients' inquiries, efficiently resolving issues and ensuring customer satisfaction.

Proficiently managed and directed customer requests, effectively communicating with multiple departments and relevant contacts.

Acted as a vital liaison between various departments, facilitating the resolution of issues and ensuring seamless collaboration.

Exhibited keen attention to detail by meticulously reviewing and correcting paperwork for accuracy.

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