Lead logistics Remote Trainer, Cdl Class A and Charter bus operator

MELISSA FREUDENBERG

Austin, TX *****

*******.***************@*****.*** / 737-***-****

SUMMARY

Attentive employee bringing history of success in managing work of all types of employees. Oversees day-to-day operations and special projects with quality- driven approach. Experienced in inspecting freight and checking materials against specifications. Skilled Lead Supervisor with extensive background in any industrial work. Keeps teams efficient and productive by monitoring performance and effectively training new members. Expertise includes customer relations, scheduling and records management. Dependable Supervisory industry worker equipped for fast-paced work and changing daily needs. Serves customers effectively with attention to detail and hardworking approach. Seeks out opportunities to go beyond basics, improve processes and increase customer satisfaction. Skilled team player with strong background in corporate environments. Works well independently to handle assignments and always ready to go beyond basics assignments. Quick learner with good computer abilities. Hardworking and reliable focused on going above and beyond to support team and serve customers. Trained in and offering top-notch skilled abilities. Motivated to continue to learn and grow as a professional with on and off the job training to obtain exceptional performance in all duties. Hardworking focused on completing work quickly to consistently exceed targets. Reliable team member accustomed to taking on challenging tasks. Dedicated to business success. Skilled team player with strong background in office setting environments. Works well independently to handle assignments and always ready to go beyond basics assignments. Quick learner with good computer abilities.

Dependable Pricer proficient in retailer-required price reporting between distributors and key account management systems. Customizing tools and strategies to meet gross margin goals. Great analytical aptitude to interpret data. Results-driven marketing leader born to build strategic, successful campaigns to drive profits, increase market share and cement industry dominance for demanding customers. Focused, performance-minded manager with proven skills in project management, team building, stakeholder relations and campaign optimization. Ready to offer 5 years of experience to new role dedicated to achieving exceptional results on tight timetables. Talented Career Coach with demonstrated record of success in marketing management and campaign development. Successful at overseeing all stages of initiatives, building positive relationships and promoting products with innovative and forward-thinking approaches. Well-versed in tracking market trends and capitalizing on opportunities. SKILLS

Job Site Inspection Complaint Resolution

Employee Counseling Performance

Assessment(30hrs) OSHA

JOB SITE SAFETY COURSES

ELECTRONIC SERVICE TECHNOLOGY

CERTIFICATION

Software Troubleshooting

Records Management

Active Directory

Help Desk

Materials Handling

Pricing

Microsoft Windows Server

Troubleshooting

Microsoft Windows

Operations Management

Desktop support

Computer networking

Software troubleshooting

Assembly

Help desk

Network support

System administration

Project scheduling

Windows

CRM software

Bachelor Business

Training & development

Records management

MF

Desktop Support

Network Support

Computer Networking

Cabling

System Administration

Class A Cdl

Tanker endorsement

Driving

Merchandising

Retail sales

Supervising experience

Customer service

Operating Systems

Ctech certification

Training and Onboarding

Problem-Solving Aptitude

Reliability

Time Management

Active Listening

Customer Relationship Management (CRM)

Promotional Events

All Microsoft Office Applications Certifications

Team Recruiting and Hiring

EXPERIENCE

Price Coordinator / Goodwill industry - Austin, TX 12/2020 - Current Inventory the products and clothing and determine the type quality and price to be the representative of stores products for the stores retail sales

To up lift the stores value and determine quality and the merchandise sale probability to project sales to determine over all stores sales and projected bonuses to hit goals to obtain managerial goals for team leads as a whole Leveraged market and customer knowledge to recommend pricing levels Tracked historical pricing data in [Software] to project scheduling Reviewed and analyzed pricing requests and triaged to authorized approvers Interfaced with customers to establish working relationships and verify end-user pricing and contract effective dates

Researched customer and market dynamics to optimize pricing Participated in and prepared for pricing strategy meetings to help drive continuous improvements Built relationships with key personnel to drive price matrix strategies, tactics and objectives Performed ongoing database maintenance to drive accurate reporting Inspected, read and analyzed executed contracts and inputted data into [Software] CRM system

Conducted regular inspections of equipment to detect wear and plan maintenance actions Handled personnel problems and complaints to restore harmony to workforce and improve teamwork Maintained accurate records to help accountants effectively balance books and prepare budgets Prepared schedules and assigned work to effectively cover materials handling demands Inspected materials to compare specifications against work orders and note discrepancies Quoted prices to customers and coordinated service delivery Inventoried and organized supplies to determine ordering needs Kept assembly line operating in good condition by troubleshooting and resolving issues Reviewed completed work, assessing against work standards and project specifications Examined incoming freight to determine most effective handling and loading method Checked team activities regularly to monitor performance and safety. Former Freeworld Free Adgent / Freeworld - Midland, TX 03/2023 - 06/2023 Freeworld paid for my Class A cdl classes

Familiar with the company and the program

Program provides new hope and freedom to use the knowledge provided to provide stability and new careers for second chances to people just like me

To be apart of this process and be a little part of something so dear to my heart and that has changed my life would be giving back in a way that would make a difference in not only my life but someone else's life like it did mine.

If given this opportunity I will be a proven asset to your company and will continue to grow and help others Collaborating with others to discuss new opportunities. EDUCATION AND TRAINING

Bachelor's degree: Business Marketing

The University of Texas at Austin - Austin, TX

in OSHA

Wydam College - Dayton, TX

ACCOMPLISHMENTS

OSHA CARD/ 130 HRS OSHA INSTRUCTOR TRAING

May 2019

Training and policies procedures for safety on the job site OSHA 130 hrs

OSHA CARD

Twic card

Tanker endorsement

LANGUAGES

English, Fluent

ADDITIONAL INFORMATION

Certifications and Licenses, Electronics Technician April 2019 to Present CTECH Fiber Optics certification April 2020 to Present CDL Air Brake Endorsement Driver's License

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