Remote CAT Desk Adjuster

Demari Turner

*** ** ***** ***** ******** Florida, 32669 352-***-**** *******.*********@*****.***

Licensed in FL, TX, MI, AR, MS, KY, LA NM, AL, GA

Career Objective: Seeking an opportunity to be a part of an organization where I can utilize my current skills and develop additional knowledge that will promote career growth that will allow me to be an asset to any organization.

PROFESSIONAL EXPERIENCE

Alacrity -CAT/Remote APD Business & Personal lines/Total Loss/ Auto Adjuster/Desk Reviewer

August 2023-–

Identify and assess auto damage and inform clients about necessary damage and repairs to vehicles.

Review and identify claims with subrogation potential.

Communicate with policyholders, clients, police, and necessary parties about the claim.

Conduct recorded interviews.

Worked closely with body shops and automobile professionals to discuss and negotiate repair pricing and access liability.

Review and understand auto policies & procedures.

Document and respond to all correspondence.

Knowledgeable of claim procedure, policy, technology, state and federal laws, and insurance regulations.

Makes prompt contact with insured, claimant, passengers, and witnesses involved in the accident.

Handles bodily injury, complex, core, and total loss claims.

Full file handling

Inspection Depot -CAT/Remote

Property Desk Adjuster

September 2022-November 2022

Investigate and determine appropriate coverage for Property claims

Determined policy coverage, sets reserves, and determined whether claim will be approved or denied, including recommendations made by independent and/or field adjustors.

Clearly explained coverage to customer and notified insured of coverage or any issues.

Works with and coordinate vendor services, according to the appropriate coverage/

Maintained accurate and current claim file documentation throughout the life cycle of claim.

Referral to SIU where appropriate and assist the SIU in their investigation and settling of the claim as needed

Make recommendations to management for settlement amounts outside of authority limits.

Close claim files upon completion of final payment.

Investigate, negotiate, adjust and settle claims.

Work PA/Attorney on claims that are in litigation to achieve favorable outcome.

Send NOI to appropriate parties/Review NOI and send Acknowledgment.

Send out demand letters.

Nationwide Insurance – Gainesville, FL

Property Adjuster

-June 2018 to July 2022

Engaged and managed consultants as required to assist in determining facts, causation, damages, and exposure; monitored the costs to ensure they are reasonable and necessary.

Establishes and maintains accurate loss cost estimates for each claim for reporting, financial records, and other purposes.

Keep the Insured and others informed about claim status with clear, timely, and accurate written/oral communications. Effectively communicate in writing on coverage issues.

Affirms or denies coverage of the claim based on the facts and the policy terms and conditions.

Develops information necessary to make advance, partial and final payments when appropriate.

Meet time requirements of the policy and fair claims handling practices.

Effectively negotiate settlement of claims. Including total loss claims.

Ensures accurate reserves and adjusts as warranted.

Conduct recorded interviews, and secure official records

Recognizes and submits subrogation, underwriting, and SIU referrals as necessary

Maintains file documentation, file notes, and investigation documentation on each assigned claim in accordance with company guidelines.

EDUCATION

Saint Francis HSD

PROFESSIONAL SKILLS and AFFILIATIONS

Efficient in Microsoft Word, Excel, & PowerPoint, and Access, customer service, data entry, excellent organizational, verbal, and written communication skills. Proficient in Xactimate, Lumen, Guidewire, Symbility and knowledgeable in various homeowner and auto policy coverages

Contact this candidate