Multi-Unit Operations Executive & P&L Leader

Patrick Greyard

Multi-Unit Operations Executive Portfolio P&L, Operating Systems & Leadership Development Midland, TX 214-***-**** ********@*****.*** linkedin.com/in/patrickfgreyard EXECUTIVE PROFILE

Operations executive built on two foundations: a decade as an equity owner-operator with his own capital at risk, and headquarters roles building the standards, playbooks, and training systems that multi-unit field organizations execute against. Currently Vice President of Operations for a three-restaurant portfolio generating $17M+ annually, with EBITDA improved fivefold. As Director of Operations Excellence at Fogo de Chão, held the company's headquarters operations seat supporting 8 Area Directors and 42 General Managers, authored the new-restaurant-opening playbook, and created all Team Member position training materials. At Darden, built training and succession systems across 348 locations. Fifty-plus restaurant openings across a career, domestic and international, including new-market openings in Mexico, Saudi Arabia, and Dubai.

SELECTED RESULTS

Profitability: fivefold EBITDA improvement at Walk-On's after installing unit scorecards, structured business reviews, and GM accountability systems; Mex1 profitability +15%; franchise operators at Dickey's averaged +8% ROI on corrective action plans.

Openings at scale: 50+ career openings; authored Fogo's new restaurant opening playbook behind 25+ openings and reduced new restaurant opening costs 20% through process redesign.

Systems at scale: built the standards, playbooks, and training systems used across 348 Darden locations; at Fogo, the operating platform supporting 8 Area Directors and 42 General Managers.

Leadership development: the trainers, managers, and General Managers developed during the Fogo tenure have since advanced into General Manager and Area Director roles across that system; Mex1 management retention and internal promotions +22%. PROFESSIONAL EXPERIENCE

Walk-On's Sports Bistreaux (Slam Dunk Foods) — Vice President of Operations Midland, Odessa & Lubbock, TX Aug 2023–Present

Full P&L ownership of three high-volume restaurants generating more than $17 million annually — sales, labor, food cost, service, food safety, and four-wall profitability.

Designed the operating cadence the units run on — unit scorecards, structured business reviews, and GM coaching through visits, reviews, and corrective action — delivering fivefold EBITDA improvement through scheduling discipline, waste reduction, and follow-through.

Partner with ownership on budgets, growth priorities, and organizational capability; build the leadership bench through succession planning and internal development. Mex1 Coastal Cantina — Director of Operations Charleston, SC Jul 2022–May 2023

Improved profitability 15% through labor, food cost, and controllable expense discipline; improved management retention and internal promotions 22% through leadership coaching and succession development.

Developed the concept's first new menu iteration in over 10 years, including new menu items and service standards, working with culinary on execution in the restaurants.

Created the Team Member and Manager training materials and schedule cadence; developed scalable SOPs, field reporting, and accountability routines for a growing concept. MISSION BBQ — Area Director of Operations Tennessee Region Mar 2021–Jul 2022

Led multi-unit operations, increasing sales 12% year over year and improving operating efficiency 10%; coached restaurant leaders on staffing, scheduling, succession, and service consistency, and built the region's manager development and talent pipeline, strengthening the internal promotion bench. Dickey's Barbecue Restaurants — Director of Finance & Operations Dallas, TX Apr 2020–Oct 2020

Advised 50+ franchise operators on P&L performance, labor, inventory, and operating gaps; built corrective action plans with underperforming operators and simplified operator financial reporting; delivered average ROI improvement of 8%.

Fogo de Chão — Director of Operations Excellence Dallas, TX Feb 2017–Apr 2020

Held the company's operations-excellence seat at headquarters: set the standards, playbooks, and protocols the field organization executed against, supporting 8 Area Directors and 42 General Managers; reported directly to the Vice President of Operations.

Supervised and developed operators across the field organization; the trainers, managers, and General Managers of that period have since advanced into General Manager and Area Director roles across the system.

Authored the new restaurant opening playbook and created all Team Member position training materials for new and existing restaurants; supported 25+ openings, domestic and international — including new-market openings in Mexico, Saudi Arabia, and Dubai — from planning through post- opening stabilization.

Reduced new restaurant opening costs 20% by redesigning the opening process; worked hand in hand with Operations Services and partnered with culinary, finance, HR, training, and executive leaders on menu and brand initiatives and post-acquisition integration work. Darden Restaurants — Talent Development and Regional Training Leadership 2011–2016

Supported 348 locations in a talent development role, building management training, succession processes, and operating standards across Olive Garden, LongHorn Steakhouse, and Red Lobster.

As Regional Training Director for Olive Garden, supported 160 restaurants; from Darden's corporate office, owned Olive Garden's brand culinary (heart-of-house) training materials and consistent training execution across the brand.

LongHorn Steakhouse — Equity Managing Partner 2003–2010

Ran the restaurant as its equity managing partner — ownership stake, full P&L accountability, compensation riding on performance. LongHorn became a Darden brand in 2007, during this tenure.

People Developer of the Year, 2009; Gold Sales Award, 2009. Carrabba's Italian Grill — Equity Managing Partner 1998–2003

Equity partner-operator: ownership stake, full P&L accountability, compensation riding on performance.

Proprietor of the Year, 2001 and 2003.

OPERATING CAPABILITIES

Multi-unit P&L & EBITDA growth • Operational standards & protocols • New-unit openings & post-opening stabilization • Training systems & field support tools • Leadership development & succession planning • Food & beverage operations, menu partnership & inventory control • Cross-functional program leadership

• Budget management & cost control

EDUCATION & RECOGNITION

George Mason University — Coursework toward Bachelor of Arts, History Proprietor of the Year (two-time), Carrabba's • People Developer of the Year, LongHorn • Gold Sales Award, LongHorn

Contact this candidate