Experienced Lead Server and Restaurant Supervisor

Ives Pierre Charles

561-***-**** **** Rodman St, Hollywood, FL 33023 *******@*******.***

PROFESSIONAL EXPERIENCE

Yaya Coastal Cousin/Bayshore, FL Sep 2024- Present Lead Server

Server at Deck Island of Gardens Lead a team of servers during high-volume events, ensuring smooth service flow and consistent guest satisfaction. Coordinated directly with event managers to execute setups, service timelines, and breakdowns according to client specifications. Joe’s Stone Crab /South Beach, FL Oct 2013 - Dec 2023 Waiter

Seafood Restaurant Family-owned for 111 years, with more than 500 seat. Lunch and dinner. Entrees

$10-$ 150. Guests are 60% Anglo. African American 30%. Hispanic 10%. With a mix of 30% business, Family 30%, Tourist 40%.

Hereford Grill/Miami, FL Nov 2000 – Sept 2013

Head Waiter/Supervising/Bartender/Waiter/Event Coordinator Steakhouse on LeJeune Rd, south of Miami International Airport. Family-owned for 18 years; 150 seats. With a second floor for private events. Entrees 20-40. Guests are Hispanic 80%, Anglo 20% with a mix of business, 50%, family 30%, tourist 20%.

Garcia’s Seafood/Miami, FL Nov 2000 – Aug 2003

Waiter/Alternative Bartender/Line Cook

Seafood Restaurant near downtown on Miami River. Family-owned for 37 years 100 Seats and a second floor, lunch and dinner 7 days a week. Entrees $10-$30.Guests are Hispanic 40%, Anglo 40%, African American 20%. Mix of Business 60%, Government 25%, Tourists 15%Served as the primary point of contact for over 15 clients.

EDUCATION

National Registry of food Safety Professional 2023 - Present Florida Restaurants & Lodging Association 2023 - Present Wine Spectator 2013 Jul - Dec

Wine Sales & Service and Wine lover on-line course ABC Bartending School 2013 Jun

Bartender course: 40- hours theory plus 20- hours Practice ADDITIONAL SKILLS

• 24 years as a head waiter, bartender, waiter in three successful south Florida Restaurants

• Supervised restaurant staff of waiters, bartenders, bus boys

• Skilled in communicating with and providing attentive service to variety of customers.

• Flexible in resolving customers service issues.

• Trained as bartender and wine.

• Organized and efficient in managing serving bartending stations, especially at peak times.

• Proficient in sizing, preparing and grilling seafood.

• Experienced in handing logistics of special events.

• Fluent in Spanish; Comfortable in conversational English and French understanding. PERSONAL REFERENCES

• Lourdes Boza 786-***-**** Cashier Supervisor • Daniel Coriat 305-***-**** Lawyer

• Helena Bendjouia 305-***-**** General Manager • Ricardo Carrasco 954-***-**** Contractor

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