Remote Administrative Coordinator Candidate
Resume:
Kristina Brown
Austin, TX ***** • 615-***-**** • *********@*******.***
Summary
Dedicated and adaptable professional with strong multitasking abilities and a positive, team-oriented approach. Reliable, committed, and eager to learn new skills, contribute across various roles, and enhance workplace efficiency. Strives to excel in every position while complementing team dynamics. Highlights
• Customer Service • Customer Relations
• Microsoft Works • Remote Work
Experience
Patient Service Specialist, 07/2025 to Current
Baylor Scott & White – Austin, TX
• Facilitated patient appointment scheduling and managed front desk operations efficiently. Coordinated patient intake processes, ensuring accurate documentation and compliance with health regulations.
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• Enhanced patient satisfaction by addressing inquiries and resolving concerns promptly.
• Collaborated with healthcare teams to streamline communication and improve service delivery. Administrative Coordinator, 08/2021 to 06/2025
Allergy & Asthma Network – Fairfax, VA
• Answer phones
• Identify Volunteer opportunities and relay associated requirements to serve.
• Communicate regularly with volunteers, assisting with issues and questions.
• Data Entry – Including (but not limited to) Network Materials Order fulfillment.
• Assist in recruiting for Patient Studies – Entering data of those deemed eligible for the study
• Assist other Directors and Staff as needed.
Administrative Coordinator, 08/2021 to 06/2025
Allergy & Asthma Network – Fairfax, VA
• Answer phones
• Identify Volunteer opportunities and relay associated requirements to serve.
• Communicate regularly with volunteers, assisting with issues and questions.
• Data Entry – Including (but not limited to) Network Materials Order fulfillment.
• Assist in recruiting for Patient Studies – Entering data of those deemed eligible for the study
• Assist other Directors and Staff as needed.
Restaurant Team Member/Leadership, 04/2003 to 04/2021 Glenbrook Chick-Fil-A – Hendersonville, TN
• Focused on Maintaining a standard of excellence in Customer Relations/Engagement/Satisfaction Addressed any concerns or complaints quickly to improve service; escalating more advanced issues to Owner/Operator if needed.
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Navigated and delegated job responsibilities and completed regular tasks by effectively communicating tasks to Team members
•
• Maintained Daily Reports
Restaurant Team Member/Leadership, 04/2003 to 04/2021 Glenbrook Chick-Fil-A – Hendersonville, TN
• Focused on Maintaining a standard of excellence in Customer Relations/Engagement/Satisfaction Addressed any concerns or complaints quickly to improve service; escalating more advanced issues to Owner/Operator if needed.
•
Navigated and delegated job responsibilities and completed regular tasks by effectively communicating tasks to Team members
•
• Maintained Daily Reports
Veterinary Assistant/Receptionist, 01/1993 to 04/2003 Two Rivers Animal Hospital – Donelson, TN
Answered phones and scheduled appointments for check-ups, veterinary consultations, and surgical visits for the day, also including responding to questions from clients in person, or by message for Doctor.
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• Strived to give the optimum care for Clients/Animals.
• Maintained cleanliness of facility
Treated animals as per Veterinarian instruction, including, but not limited to triaging incoming sick/injured patients arriving for unscheduled appointments on emergency basis and routed to appropriate surgeon or treatment area
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• Responsible for keeping surgical area and instruments sterile and clean. Education
Social & Behavioral Ethical Human Research Training Course: 01/2023 EHR (Ethical Human Research) Training
Good Clinical Practice Course: 09/2022
NIDA Clinical Trials Network
CEU Class – Speed Spanish 1: 04/2022
Vol State Community College
CEU Class – Microsoft for Beginners: 10/2021
Vol State Community College
Did Not Complete/Graduate: 01/1986
Hannibal-LaGrange College - Hannibal, MO
High School Diploma: 05/1984
Holmen High School - Holmen, WI
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