Customer Service Operations & Training Manager
Resume:
Bonnie
Griesbach
I am a well-organized manager focused on customer needs, with more than 20 years of experience in operations, employee training, and administrative support.
I have a successful history of improving workflows, solving problems, and increasing client satisfaction. I am eager to use my strong communication and problem-solving abilities to provide excellent support in a remote setting, ensuring that every client interaction goes beyond expectations.
N6456 Cypress Rd
Shawano WI 54166
65bonnieg@gmail.com0
Education
January 2023 - October 2026
Bachelor of Science in Business Administration
Colorado Technical University
Summa Cum Laude GPA 3.9
Honors: Dean’s List, Academic Honor Roll
Work Experience
2010 - 2023
Stay at home Nana
Shawano Wisconsin
I left the workforce to take care of four of my grandchildren, including one with special needs. I feel blessed to have had this chance. It has been wonderful and the memories will always be dear to me.
2004 - 2010
Manager
The Pioneer, Shawano WI
1999 - 2003
Manager
Clark Service, Shawano WI
1988 - 1999
Manager
A & W, Shawano WI
CORE WORK SKILLS
Operations & Customer Service :
Overseeing daily business workflows, manage
vendor relationships, answer all inquiries and resolve customer complaints with the upmost courtesy and respect.
Team Leadership:
Hiring, onboarding, training employees, managing schedules, and coaching staff.
Business Tools:
Everyday use of MS Office, budgeting, financial paperwork, banking, administrative support, shift auditing, end of day reconciliation
Contact this candidate