Detail-Oriented Banking Operations Associate

Cierra Acevedo

Hamilton, NJ ***** 609-***-**** ******.********@*****.***

SUMMARY

Reliable and detail-oriented professional with experience in banking operations, data entry, record management, document processing, and administrative support. Skilled in accurately entering, updating, reviewing, and organizing information while maintaining confidentiality and attention to detail. Experienced working with financial records, customer account information, forms, documentation, and high volumes of data in fast-paced environments. Strong computer, typing, organizational, problem-solving, and multitasking skills with knowledge gained through professional banking experience and college coursework.

EDUCATION

Mercer County Community College

Associate’s Degree in Health Science, Relevant academic skills include computer applications, written communication, research, information organization, documentation, data interpretation, attention to detail, and completing assignments using structured instructions and source information. EXPERIENCE

Bank Teller March 2023 – November 2025

• Performed high-volume data entry while maintaining accuracy and attention to detail

• Entered, updated, and verified customer account information in computer systems

• Maintained accurate digital and physical records and organized confidential documentation

• Processed deposits, withdrawals, loan payments, checks, money orders, and cashier’s checks

• Reviewed and verified customer documentation, forms, identification, and account information

• Identified missing, incorrect, or inconsistent information and followed procedures to resolve discrepancies

• Prepared and maintained banking forms, transaction records, receipts, and supporting documentation

• Accurately recorded financial transactions and maintained detailed records

• Reviewed information for accuracy before completing transactions and documentation

• Managed confidential customer and financial information in accordance with banking procedures

• Used computer systems to retrieve, enter, update, and review customer and transaction information

• Handled large volumes of information while meeting accuracy and productivity expectations

• Maintained organized files and documentation for easy retrieval

• Communicated with customers through phone, email, and in-person interactions

• Demonstrated strong attention to detail when reviewing financial information and documentation

• Followed written procedures and compliance requirements when processing sensitive information

• Detected discrepancies and reported counterfeit currency and unusual transaction concerns

• Prioritized multiple tasks while maintaining accuracy and meeting deadlines TECHNICAL SKILLS

Data Entry & Database Updates

Records Management

Document Processing

Microsoft Word

Microsoft Excel

Spreadsheet Data Entry

Data Verification & Accuracy Checking

File Management

Digital & Physical Recordkeeping

Documentation & Form Completion

Information Organization

Confidential Data Handling

Computer & Typing Skills

Email Communication

Administrative Support

Data Review & Quality Control

Identifying Data Discrepancies

Attention to Detail

Time Management

Organization & Multitasking

Problem Solving

Customer Account Management

Transaction Processing

Written Communication

Following Written Procedures

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