Warehouse Operations & Customer Service Professional
Resume:
JaCole S. Tillman
High Point, NC *****
*************@*****.***
Work Experience
Warehouse Worker
Network Wireless Solutions-Greensboro, NC
June2021-Present
Operate forklifts and pallet jacks to efficiently transport materials within the warehouse.
Prepare and complete warehouse orders for delivery or pickup according to schedule.
Perform cycle counts to maintain accurate inventory records.
Member Service Associate
Sam’s Club-Greensboro, NC
January 2020-March 2021
Provided exceptional customer service to enhance members’ satisfaction and loyalty.
Assisted members with price checks, lifting heavy items and addressed other inquiries.
Trained new staff in customer service protocols and store procedures for consistency.
Custodian Supervisor
RHA Health Services-Charlotte, NC
April 2019-November 2019
Supervised daily cleaning operations to maintain sanitary conditions inside the facility.
Trained and mentored custodial staff in proper cleaning techniques and safety protocols.
Maintain a monthly budget for cleaning products for the facility.
Direct Support Assistant
RHA Health Services-Charlotte, NC
October 2013-April 2019
Assisted consumers with IDD on daily living activities, promoting independence and enhancing quality of life.
Assisted consumers with implementing a care plan and monitoring the changes in behavior and health status.
Facilitated recreational activities, fostering social interaction and community engagement among consumers.
Education
Bachelor of Science-May 2012
Physical Education
Catawba College, Salisbury, NC
Summary
Results-driven individual with a solid track record in delivering quality work. Known for excellent communication and teamwork abilities, with a commitment to achieving company goals and delivering exceptional service. Passionate about continuous learning and professional development.
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