Customer Support and HR Coordinator

Daniel J. Garcia

Turlock, California *****

209-***-**** ***************@*****.***

Professional Summary

Dynamic professional with a proven track record in customer service, demonstrated at various companies, Excelled in enhancing customer study strategies to pass exams, showcasing a results-driven approach and various team member assistance to help other team members as well as customers looking for service, I bring a blend of hard and soft skills to drive success and though volunteers was able to help.

Skills

Customer Support

Abilities to work in a diverse workgroup

Bilingual in English & Spanish

Provide exceptional dining experience

Superior Customer Assistance

Work History

08/2022 to 04/2023

Medical Options Representative

Insync Consultants – Turlock, CA

Increased customer satisfaction by addressing and resolving complaints in a timely manner.

Handled customer complaints quickly and professionally to restore customer confidence and prevent loss of business.

Enhanced company reputation by providing exceptional customer service and support.

Developed and maintained positive customer relations and coordinated with team members to properly handle requests and questions.

04/2022 to 06/2022

HR Coordinator

Aston-Carter – Turlock, CA

Maintained human resources information system and kept employee files up to date and accurate.

Completed background and reference checks to facilitate hiring and onboarding of employees.

Assisted in payroll processing, ensuring accurate compensation for all employees based on hours worked and applicable deductions.

Assisted with recruitment process by posting job ads, filtering applications, scheduling interviews, assisting in interview process and drafting offer letters.

Education

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