Sr Program/Project Manager

ANITA XUE • *

ANITA XUE

SENIOR PROGRAM / PROJECT MANAGER/ TECHNICAL PROJECT MANAGER • MBA • PMP • CSM 503-***-**** ********@*****.*** Orlando, FL

PROFESSIONAL PROFILE

Accomplished Senior Technology Program/Project Manager and Certified Scrum Master with extensive experience leading enterprise digital transformation, complex software delivery, and platform integration initiatives across financial services, healthcare, and technology. Proven track record managing multimillion-dollar programs, leading global engineering teams, and delivering measurable business outcomes. Expertise in cross-functional leadership, Agile and hybrid delivery, enterprise migrations, third-party integrations, program governance, risk management, and AI-enabled software development. AREAS OF EXPERTISE

Program Management: AI-DLC, SDLC, Agile/Scrum, SAFe, DevOps/CI-CD, Program Roadmaps, Budget Management, Risk and Change Management, Stakeholder/Vendor Management, Application Development, Release Management, GTM, Production Support Cloud & AI: AWS, AWS Kiro, Claude, Claude Code, Codex, Copilot, ChatGPT, Slackbot, Grokbot, Rovo, Databricks Tools: Slack, Asana, Jira, MS Office, MS Project, Confluence, SharePoint, Tableau, Figma, Lucid Spark, GitHub, Java, Python, SQL, Power BI, Smartsheet, Keynote

PROFESSIONAL EXPERIENCE

Sr. Project Manager (Remote) • EXPERIAN INC. Costa Mesa, CA 05.2021 – 11.2026 Led end-to-end delivery of Experian’s Credit Cards Marketplace technology Portfolio, partnering with Product Management, Engineering and business stakeholders to translate strategic priorities into delivery roadmaps, actionable requirements, and coordinated release plans. Managed resource planning, cross-functional dependencies, risks, and stakeholder alignment across traditional and AI-assisted software development lifecycles.

• Accelerated development cycles by 30%+ for Wallet Genius, a personalized credit card recommendation platform, by transitioning a team of 35 engineers across North America and India from traditional SDLC to AI-assisted development using AWS Kiro. Partnered with Product Management and engineering leads to align execution with the product roadmap, prioritize features, and manage cross-team and vendor dependencies, and successfully delivered the Earn and Build experiences with 20+ features.

• Delivered 12+ customized Hosted Application and Prefill solutions over four years for major financial institutions, including Credit One Bank, Capital One and Ollo, contributing to multimillion-dollar credit card marketplace revenue. Translated customer requirements into actionable implementation plans, coordinated technical dependencies, and managed integration risks, client and stakeholder communications to ensure on-time, cost-effective delivery.

• Spearheaded end-to-end project delivery of Experian Boost Rent, managing project planning, resource allocation, risk mitigation, and execution in collaboration with a 15-member engineering team, cross-functional stakeholders, and third-party data provider Finicity. Launched the solution in nine months, one month ahead of schedule, contributing to 1,000+ new member acquisitions.

• Partnered with Product Management to deliver 5+ credit card marketplace enhancements, including No-Ding Decline, Estimated and Guaranteed Credit Limits, and personalized card offers based on credit scores and spending behavior. Owned project planning, cross-functional coordination, risk mitigation and release management to improve offer relevance, reduce application uncertainty and support member engagement and credit card application conversion.

• Developed AI-assisted workflows using Claude to summarize weekly product announcements from Slack and Confluence, and Codex to consolidate project status reporting from Confluence, Asana, and Jira. Improved information accessibility for Account Managers and project visibility for executives while coaching fellow project managers on adopting similar workflows.

• Coordinated four fraud prevention initiatives with Data Analytics and Fraud Prevention engineering teams to address high-risk accounts associated with multiple phone numbers and suspicious activities. Managed project timelines, cross-functional dependencies, and implementation activities to strengthen account security and reduce fraud exposure.

• Leveraged technical knowledge of Python, Java, AWS Cloud, SQL and software architecture to collaborate effectively with engineering teams. review implementation approaches and understand integration dependencies and translate technical challenges into actionable project decisions.

ANITA XUE • 2

Sr. Technical Program Manager • CAMBIA HEALTHCARE SOLUTIONS PORTLAND, OR 05.2019 – 05.2021 Managed strategic healthcare technology programs and cross-functional projects across provider systems, cost stewardship and enterprise platforms, overseeing project scope, schedules, budgets, risks and delivery performance.

• Led seven concurrent projects within a Cost Stewardship Program targeting approximately $50M quarterly savings. Delivered an integration initiative two months ahead of the original schedule.

• Delivered two strategic programs for the Provider division, including eVIPS, a cloud-based provider contracting and Provider Search enhancements. Collaborated with solution architects on technical design, translated business requirements into epics and user stories and coordinated Agile teams to ensure on-time product releases.

• Completed a half million-dollar strategic initiative supporting the Behavioral Healthcare Engagement model one month ahead of schedule, coordinating a cross-functional team of approximately 10 engineers through solution design, development and deployment.

Sr. Project Manager/Scrum Master (Contract) • NIKE INC. Beaverton, OR 09.2017 – 03.2019 Managed daily platform operations, drove platform projects, and expanded the capabilities of the data engineering platform.

• Led the Consumer Digital-Data Engineering Platform team (19 engineers, 3 Scrum Teams) and drove the delivery of multiple platform enhancement projects. Optimized monthly AWS and Databricks expense and developed performance metrics to improve team performance. Increased the total number of resolved support tickets from 300+ to 700+ and total number of platform users by 139% over 1.5 years.

• Led the platform project team to decommission the legacy NGAP1 (Next Generation Application Platform), successfully migrated all the data analytics tools and users from about 30 departments to Amazon Web Services. Technical Project Manager • MICRO SYSTEM ENGINEERING INC. Lake Oswego, OR 10.2016 – 09.2017 Managed a portfolio of 10+ concurrent technology projects within Enterprise Technology Services, overseeing end-to-end delivery, budgets, schedules, risks and stakeholder coordination.

• Managed the full project life cycle for two major programs, each with a budget exceeding $500K, including Security and the next generation Backup & Archive system, and eight additional initiatives. Established success criteria, tracked delivery metrics, and maintained accountability for project schedules, budgets and quality standards.

• Established a project management operating model and standardized delivery processes where no formal framework previously existed. Introduced improvements in capacity planning, change management, and project governance to strengthen delivery consistency and resource coordination.

Sr. Project Manager (Contract) • NIKE INC. Beaverton, OR 06.2016 – 08.2016 Managed global, large-scale holiday readiness initiatives across 10+ digital & retail teams within the Consumer Digital Technology Group.

• Led cross-functional holiday readiness planning, developing executive dashboards and a milestone tracking system to provide real- time project visibility and stakeholder communications. Established delivery roadmap, project schedule, risk mitigation plans and success criteria to coordinate execution across global teams. Sr. Project Manager • FISERV CORPORATION Portland, OR 03.2012 – 04.2016 Delivered several large-scale (10,000+ hours) banking technology initiatives, enabling innovative online and mobile banking solutions for financial institutions of various sizes.

• Led three scrum teams to develop a real-time banking alerts platform, collaborating with project sponsors to define scope and achieving development and integration testing milestones two months ahead of schedule and approximately $200K under budget.

• Led six scrum teams in New Zealand to deliver two major iOS and Android banking releases within 16 months, supporting the transformation of an online banking platform into a mobile solution and generating $21M in annual revenue in the first year after launch.

Earlier Experience: Sr. Program Manager at Nagra USA, Technical Project Manager at Microsoft & Lead Application Developer at IBM Global Services.

EDUCATION & CREDENTIALS

M.B.A., Olin School of Business, Washington University in St. Louis, 2007 Dean’s Scholarship B.S., Physics, Major in Microelectronics, Shanghai University Top 10% of graduating class Project Management Professional (PMP) Certification (PMP No# 466737); Certified Scrum Master by Scrum Alliance; IBM Project Management/Global Service Methodology; IBM Certified AS/400 Developer; Sun Certified JAVA Developer; CFA (Level I); Fluent in English and Mandarin

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