Child Welfare Program Administrator and Supervisor

LaToya Rumley

Lawrenceville, GA ***** +1-205-***-**** *******@****.***

PROFESSIONAL SUMMARY

Accomplished Social Work professional with 24+ years of experience in child welfare, program administration, staff supervision, case management, placement coordination, and services for at-risk youth and families. Experienced in crisis intervention, risk assessment, behavior management, policy and practice, staff development, and multidisciplinary collaboration across multiple counties. Proven ability to lead professional teams, manage complex cases, coordinate placements, support permanency, monitor performance, and promote timely, high-quality services.

PROFESSIONAL EXPERIENCE

CRRU Administrator

Clayton County Department of Family and Children Services Jonesboro, GA January 2025 – Present

• Lead Region 13 CRRU administrative operations, providing direction, coaching, and oversight to staff and supervisors.

• Support hiring and staff development by assessing employee progress and providing guidance through staffings, unit meetings, record reviews, and one-on-one meetings.

• Serve as a resource on division policies, standard operating procedures, and child welfare practice.

• Collaborate with administrative peers to strengthen cross-program partnerships and coordinated service delivery.

• Analyze program effectiveness and monitor identified outcome measures to support achievement of program goals.

• Develop short- and long-term objectives, establish expectations, and direct employees toward program priorities.

• Manage performance expectations for supervisors and case managers and hold supervisors accountable for child welfare outcome measures.

• Participate in leadership meetings, agency events, and staff meetings while promoting teamwork, accountability, sound judgment, decision-making, and talent management.

Region 13 Placement Utilization Team Supervisor

Cobb County Department of Family and Children Services Marietta, GA May 2023 – January 2025

• Supervised professional staff supporting youth with complex care needs and coordinated timely placements during emergency and planned moves.

• Assigned case manager caseloads and established unit goals to support efficient and timely service delivery.

• Monitored immediate and follow-up actions for at-risk youth to promote safety and compliance with agency standards.

• Guided professional staff in skill development, documentation, and quality service delivery.

• Supported regional placement coordination while balancing complex client needs, workloads, and agency requirements.

Region 13 Placement Utilization Team

Gwinnett County Department of Family and Children Services Lawrenceville, GA August 2022 – May 2023

• Supported placement coordination across Clayton, Cobb, and Gwinnett counties for youth with complex care needs.

• Assisted in securing appropriate placements and maintaining continuity of care during emergency and planned moves.

Social Services Protect and Placement Specialist

Gwinnett County Department of Family and Children Services Lawrenceville, GA October 2016 – July 2022

• Conducted face-to-face interviews with alleged child victims and caretakers to assess risk and inform child safety decisions.

• Collaborated with law enforcement during child removals when court-determined risk required protective action.

• Testified in court regarding child safety and risk assessments for children in agency legal custody.

• Served as case manager for children in foster care and coordinated timely placement in permanent, stable families.

• Conducted monthly visits to monitor children in foster homes, supervised parent-child visits, and testified regarding agency and parent progress toward court-approved placement.

Social Services Protect and Placement Supervisor

Clayton County Department of Family and Children Services Jonesboro, GA July 2015 – October 2016

• Managed a social services unit responsible for investigations and comprehensive case management involving child and adult abuse or neglect.

• Directed professional staff, established unit goals, regulated workloads, and monitored service delivery for alignment with agency standards.

• Ensured timely completion of immediate and follow-up actions for at-risk clients.

• Guided staff in skill development, quality service delivery, and documentation practices.

Social Services Protect and Placement Specialist

DeKalb County Department of Family and Children Services Decatur, GA November 2012 – June 2015

• Conducted child safety and risk assessments through face-to-face interviews with alleged child victims and caretakers.

• Collaborated with law enforcement on protective removals and supported compliance with court requirements.

• Testified in court regarding risk assessments and children in agency custody.

• Managed foster care cases, monitored children in placement, supervised parent-child visits, and reported on progress toward court-approved plans.

• Led activities with case managers based on the Master Checklist and facilitated completion of Field Practice Activities before classroom training.

Social Service Caseworker

Jefferson County Department of Human Resources Birmingham, AL January 2002 – August 2012

• Ensured the safety and well-being of children ages 0–18 through targeted activities and discussions focused on leadership, independence, and strong character.

• Prepared for and participated in court proceedings to support compliance with local and state policies.

• Worked toward permanency for clients through family reunification and adoption, supporting stable placements.

• Completed safety plans to prevent foster care entry, conducted home evaluations for potential custodians, and investigated allegations of neglect and abuse.

• Conducted monthly visits with children and families to monitor care, support, and healthy development.

EDUCATION

Bachelor of Social Work (BSW) Alabama State University, Montgomery, AL August 1995 – August 2000

CORE SKILLS

Staff Supervision & Development Program Administration Child Welfare & Case Management

Risk Assessment Placement Coordination Crisis Intervention

Training Facilitation Court Testimony Community Partnership & Youth Outreach

Reporting & Documentation Administrative & Caseload Management Prevention & Management of Aggressive Behavior

Organization & Time Management Case Management Software Microsoft Office / Excel / Outlook

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