Claims Coordinator & Payroll Support Specialist
Resume:
IAZIA L. BATES
Cincinnati, Ohio **2202
Experience
**/**-**/** – Cincinnati Public School – Senior Support Specialist
• Process Payroll
• Prepare, type, word process and proofread a variety of documents, including general correspondence, agendas and reports.
• Enter a variety of data and information in various computer data files and program.
• Answer the telephone and provide assistance to other CPS staff and the general public.
• Provide information on department/school policies and procedures as required.
• Assist in the monitoring of calls, visitors and correspondence 01/19-04/19 – Amazon Prime Now – Personal Shopper
Location: Whole Foods Market, Rookwood Commons
• Shop for customer from online orders by IPhone – Specialty Store Only
• Prepare Prime customer orders for pickup.
08/17- Present – Randstad– Cincinnati, OH - US Bank IRS Lockbox Seasonal Clerk
• Processes checks and invoices received by mail.
• Review checks and invoices for special instructions given by the customer.
• Prepare information for input into the information reporting system.
• Processes quarterly tax payments
03/10- 3-17 – Acosta Sales & Marketing – Cincinnati, OH – Claim Coordinator/Claims Clearer Administrator
• Clear all valid claims according to client guidelines in various appropriate methods and systems.
• Enter the client-defined information into the client proprietary system. Provide client defined claims information.
• Review dashboard for alerts on a daily (hourly) basis.
• Extract various items of information from the client proprietary system and forward to proper associates (ATB, funds available, etc).
• Receive client-defined data elements from Claims Coordinator and validate information is complete.
• Maintain excellent working relationships with Customers, Clients and co-workers.
• Record status of claim and funds available in Acosta claim management system.
• Escalate unresolved issues to appropriate parties, including; Business Managers, Claims Specialist and Claims Management Supervisor.
• Responsible for filing documents according to Acosta policy.
• Perform special assignments for the company and/or branch and/or department as needed.
02/11- 5/13 – Bethany House Shelter – Cincinnati, OH – Social Service Worker – Part-Time Position
• Oversee the operation of the Bethany House Emergency Shelter.
• Handle incoming calls, welcoming and orienting new clients
• Supervising meals with clients, coordinating activities, working with volunteer and interns, monitoring client’s schedules, accepting and processing donations.
• Supervise up to 30 clients; receive new clients, and assure that the house schedule and policies are carried out properly.
• Purchasing supplies, preparing food, planning meals and coordination linen services, etc.
• Responsible for communicating house policies and procedures to the clients.
05/06 – 03/08 – Quartzsite, AZ -Town of Quartzsite – Accountant Technician –
• Process incoming A/R checks, ACH/Wires transfers, cash, etc.
• Post A/R payment, post cash receipts, balanced daily cash receipts, complete daily cash report
• Process 1099 annual tax forms
• Reviews, processes, inputs purchase orders
• Process payment of vendor invoices
• Print and distributes checks for payment to vendor
• Process 1099 annual tax forms
• Prepared, compiled, and distribute various accounting reports to Town Council
• Process payroll as back up to Assistant Finance Director
• Prepared Town of Quartzsite official town newsletter 10/02-6/04 -Seattle, WA -Immaculate Cleaning Services Administrative Assistant
• Set up new office
• Installed computer software
• Prepared bids, composed and typed correspondence
• Send and reply to emails
• Process payroll using QuickBooks
• Inputs purchase orders, process payment of vendor invoices
• Print and distributes checks for payment to vendor
• Process all accounts payable transactions
• Gathered end of year tax information for accountant Education University of Dayton, Bachelor of Science Skills-Knowledge • Proficient with Microsoft Office programs
• Proficient with various fund accounting programs
• Excellent technical skills
• Strong interpersonal and customer service skills
• Legal terminology
• Typing 65 wpm
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