Hotel Security & Incident Response Professional

AQUON

CORTES-SHIVER

BEECH ISLAND, SC

551-***-**** ***********@*****.***

Dedicated and vigilant security professional with experience in hotel security, safety monitoring, customer service, team leadership, and incident response. Skilled in access control, surveillance monitoring, conflict resolution, emergency response, and maintaining a safe environment for guests, employees, and visitors. Recognized for professionalism, strong communication, and attention to detail

EXPERIENCE

SECURITY OFFICER

Augusta Marriott Augusta, GA

NOVEMBER 2024 – MARCH 2026

• Conduct routine patrols and monitor surveillance systems to ensure guest and employee safety. • Respond to incidents, disturbances, and emergency situations in a timely manner. • Enforce property policies and maintain access control procedures. • Prepare detailed incident reports and communicate security concerns to management.

INDEPENDENT CONTRACTOR

Lowe’s Augusta, GA

JANUARY 2023 – SEPTEMBER 2024

Completed customer installations while maintaining safety & quality standards. • Managed scheduling, deadlines, and customer service responsibilities.

STORE MANAGER

Dominos Martinez, GA

APRIL 2024 – SEPTEMBER 2024

• Supervised daily operations, team performance, scheduling, and customer service. • Trained employees, handled customer concerns, and maintained operational compliance.

EDUCATION

HIGH SCHOOL DIPLOMA

Silver Bluff High School

JUNE 2018

SKILLS

Security Operations • Access Control • Surveillance Monitoring • Incident Reporting • Emergency Response • Conflict Resolution • Customer Service • Team Leadership • Safety Compliance • Report Writing • Communication • Problem Solving

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