Logistics Control Tower Import Coordinator
Resume:
Health Insurance Billing Program:
William Rainey Harper College
High School:
Maine East High School
*******.*@*****.***
Schaumburg, IL 60193
Skills & Abilities
• Friendly and welcoming personality
Ability to work independently and as
part of a team
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• Strong desire to succeed
Ability to handle challenging work
situations
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Education
Initiative-taking individual looking to join a high performing company that will utilize my professional and personal experience to my full potential. SEKO WORLDWIDE - Control Tower Coordinator
04/2025 - Current
Hellmann - Import Specialist
02/2022 - 09/2024
JAS - Import Specialist
05/2019 - 02/2022
Emo Trans - Import Specialist
07/2018 - 05/2019
Kuehne-Nagel - Air Import Coordinator
11/2017 - 06/2018
Brandy Stevenson
Objective
Experience
Monitor daily transportation and supply chain execution across carriers, warehouses, and customers using CargoWise, Microsoft 365, and Kinaxis.
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• Track shipment milestones, inventory movement, and order fulfillment status.
• Ensure real-time visibility, delays, and service disruptions. Identify and assess operational exceptions including late shipments, capacity constraints, inventory shortages, and system errors.
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Coordinate corrective actions with carriers, warehouses, planners, and customer service teams.
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• Provide accurate shipment status updates and resolution timelines.
• Ensure all parties are provided current and accurate shipment details.
• Dispatched shipments promptly after customs clearance, ensuring timely delivery.
• Maintained daily shipment milestones, aligning with KPIs to meet operational targets.
• Process customer invoicing accurately and timely for payment. Provided all parties with up-to-date and accurate shipment details, facilitating smooth communication.
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• Provide detailed assistance to high profile customer accounts from China and Europe.
• Facilitate with the issuing of DAP/DDU quotes to origin offices upon request.
• Ensure all parties are provided current and accurate shipment details.
• Dispatch shipments in a timely manner once freight has cleared customs.
• Maintained daily shipment milestones to ensure KPI's are on target.
• Process customer invoicing accurately and timely for payment. Oversaw all aspects of air freight including billing, rate quotation, arranging deliveries, and approving vendor invoices.
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• Daily monitoring of LCL and FCL shipment from origin.
• Maintained correspondence with customers providing the most current shipment details. Worked closely with brokerage to ensure the highest level of service was provided to customers.
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• Assisted with transmitting of ISF forms to customs.
• Verified arrival and availability of air import shipments to U.S from international shippers.
• Worked closely with CHB department to ensure timely customs clearance.
• Arranged delivery to customers, provided delivery ETA and POD status reports. Geodis - Air Import Specialist
09/2013 - 11/2017
MIQ Logistics - Import Specialist
12/2004 - 09/2013
Opened files in CargoWise system generating invoices to the brokerage team or outside broker.
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• Key contact for high profile accounts including IBM, Husqvarna, and Barco. Managed multiple customer import shipments and facilitated the delivery of cargo to various locations in the US.
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Communicated effectively and efficiently with agents, transportation providers, and customers to provide current and accurate shipment details.
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• Functioned as a liaison between operations, warehousing, and internal distribution. Managed logistics invoices, discrepancy identification, resolution and approval for payment.
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• Opened and updated air breakbulk files prior to arrival.
• Invoiced files prior to turning over to CHB department. Logged and filed booking notices, departure confirmations, and arrival notices from overseas.
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Maintained a high level of communication with clients to provide updated information on shipments.
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• Dispatched shipments once freight has cleared and confirmed receipt of shipments.
Contact this candidate