Senior Administrative Assistant - Executive Support

Marcia Hernandez - Gilmore

Bronx, NY 516-***-**** ******.***@*******.***

Objective

Accomplished Senior Administrative Assistant with 25+ years of experience providing administrative, operational, and executive support in fast-paced corporate, insurance, and government environments. Brings extensive experience supporting management teams, coordinating meetings and projects, maintaining confidential corporate records, preparing reports, and streamlining administrative processes. Recognized for exceptional organizational skills, attention to detail, sound judgment, problem-solving abilities, and professional communication. Adept at managing competing priorities, maintaining accurate documentation, and building productive relationships with executives, colleagues, clients, and business partners. Skills

Executive & Administrative Support Office Operations & Coordination Calendar & Meeting Management Board of Directors & Committee Support Document Preparation & Records Management Confidential File Maintenance Problem Resolution & Service Delivery Report Preparation & Data Tracking Professional Experience

Hepco, Inc. New York State Department of Health

Administrative Assistant April 2024 – August 2024

• Provided comprehensive administrative support to facilitate daily office operations and ensure efficient departmental workflow.

• Coordinate multiple assignments and maintain electronic calendars and schedules to ensure timely completion of daily responsibilities.

• Schedule and organize meetings, conference calls, and project-related activities while managing competing priorities.

• Served as a point of contact by answering telephone calls, directing inquiries and communicating information in a courteous and professional manner.

• Assisted with administrative tasks and departmental priorities while maintaining confidentiality, attention to detail, and a commitment to organizational efficiency.

• Prepared, typed, and organized correspondence, administrative documents, and other departmental records with a high level of accuracy and professionalism. American International Group (AIG)

Senior Administrative Assistant/Claims Assistant November 1994 – November 2022

• Delivered administrative and operational support in a fast-paced insurance environment, assisting executives, management, and departmental personnel.

• Supported Board Support Managers with the assembly and distribution of Board of Directors and committee meeting books.

• Maintained records and prepared quarterly reporting logs tracking communications to the Board of Directors.

• Managed and updated the Board Support Services Group’s monthly task calendar in Microsoft Outlook and BoardVantage.

• Maintained the Board workroom, organized meeting materials, and ensured corporate minute books were properly filed and accessible.

• Maintained electronic files of final executed meeting minutes and filed original minutes in the appropriate corporate minute books.

• Prepared correspondence, expense reports, and other business documents while managing filing, faxing, phone messages, and departmental records.

• Organized, archived, and retrieved business documentation in support of departmental recordkeeping and information management.

• Assisted with special projects and administrative initiatives, balancing multiple assignments and deadlines.

• Monitored office supply levels and maintained an organized, professional work environment. Department of Environmental Protection (DEP) Corona, NY Administrative Assistant 1992 – 1993

• Provided general administrative support to assist with departmental office operations.

• Assisted with routine documentation, correspondence, filing, and office coordination.

• Supported staff with day-to-day administrative responsibilities and organizational needs. Arden Lee of New York New York, NY

Secretary 1987 – 1991

• Performed secretarial and general office support duties in a professional business environment.

• Assisted with correspondence, document preparation, filing, telephone communications, and routine administrative tasks.

• Maintained organized records and supported the efficient flow of daily office activities. Education

High School for Fashion & Industry

High School Diploma New York, New York

1986

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