Operations & Administrative Leadership Professional

ELIZABETH TAYLOR FREDO

817-***-**** *********@*******.***

PROFESSIONAL SUMMARY

Highly organized operations and administrative professional with more than 20 years of experience managing team logistics, vendor relationships, employee onboarding, and large-scale merchandising initiatives. Proven ability to coordinate multi-state teams, support major business launches, and maintain consistent service delivery in fast-paced environments. Collaborative communicator recognized for building strong relationships, improving operational efficiency, and completing work with accuracy and accountability.

EMPLOYMENT HISTORY

Channel Partners BDS CCS

May 2010–May 2026

• Led employee and customer orientation programs across industrial and commercial operations, supporting smooth onboarding and consistent service delivery.

• Managed third-party merchandising teams and external service partners to uphold execution standards and improve operational efficiency.

• Partnered with leadership during training and management meetings to identify operational needs and strengthen team development.

• Recruited, hired, onboarded, and trained team members, building a reliable workforce aligned with business objectives.

• Strengthened team morale and day-to-day performance through clear communication, ongoing coaching, and positive reinforcement.

Strategic Merchandising Partners

March 2003–July 2009

• Managed third-party merchandising services for 12 grocery store chains across 23 states.

• Supported employee development and career progression for teams across 23 states in the Eastern and Southern regions.

• Recruited, hired, and trained regional teams to support client requirements and service standards.

• Launched new business nationwide and coordinated seamless account transitions to assigned regional supervisors.

• Achieved 100% completion of scheduled store visits in accordance with client expectations.

• Guided teams through changes in processes and workplace culture with adaptability and clear communication.

• Monitored operational data and employee performance to support effective workforce management.

CORE SKILLS

• Training and onboarding

• Team communication

• Talent acquisition and candidate sourcing

• Interview coordination

• Operational efficiency

• Remote team leadership

• Performance coaching

• Client relationship management

• Microsoft Word and PowerPoint

COMMUNITY INVOLVEMENT

North Texas Scottie Rescue

• Supports the rescue and care of Scottish Terriers and other breeds in need.

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