Office Manager & Operations Supervisor

Tre'Von L Martin

Office Manager

***********@*****.*** • 937-***-****

Dayton, OH 45414

Highly efficient and results-driven professional with comprehensive experience steering seamless office operations and optimizing administrative processes.

Known for overseeing inventory management, streamlining payroll systems, and maintaining stringent adherence to regulatory standards. Strong expertise in implementing effective organizational systems, enhancing workflow, and maximizing efficiency. Skilled in sustaining accurate data, fostering productive work environments, and identifying new opportunities to ensure process improvement. Adept at leading and collaborating with cross-functional teams to drive success and achieve company goals. Excel at delivering exceptional customer service by cultivating solid relationships with clients and key stakeholders. Proactive problem-solver; instrumental in addressing queries and resolving complex issues by offering innovative solutions.

Areas of Expertise

Administrative Operations

Regulatory Compliance

Inventory Management

Problem Resolution

Staff Training & Development

Continuous Improvement

Payroll Processing

Office Management

Client Service & Satisfaction

Team Leadership & Support

Strategic Planning & Execution

Cross-Functional Collaboration

Professional Experience

Fuyao Glass America, OH 2016 — Present

Line Supervisor/Coordinator

Formulate inventory forms and manage supplies, ensuring accurate and efficient inventory control. Promote employee well-being by monitoring breaks at appropriate intervals and coordinating EH&S tasks. Troubleshoot equipment issues and communicate with staff for office repairs.

●Acquired forklift license and emergency response training, prioritizing safety in the workplace.

●Executed work orders to repair equipment, minimizing downtime and boosting operational efficiency.

●Attained Lean Yellow Belt Certification and Training Within Industry (TWI) Certification in Q2 2022, showcasing commitment to professional development and process improvement.

Dr. Martin Dental Office, OH

Office Manager

2008 — Present

Procure essential office and dental supplies, including paper, toner, drills, forceps, and elevators to ensure optimal inventory levels. Identify and assess staff training and development opportunities, while ensuring adherence to Medicare, AHCCS, managed care, and private insurance protocols. Partner with healthcare professionals to support patient care and office efficiency. Oversee budgets and expenses as well as managing office equipment, while complying with safety and legal regulations.

●Successfully maintained stock inventory of dental and office supplies, preventing any interruptions in operations.

●Streamlined payroll processes, resulting in zero errors and improved staff satisfaction.

●Fostered a collaborative work environment, leading to increased staff engagement and productivity.

●Delivered exceptional customer service and offered effective solutions, while acting as a member of 4.0 team.

●Recruited, trained, assessed, and motivated staff to optimize team performance and productivity.

●Developed and implemented effective policies and procedures to enhance operational efficiency and consistency.

Volunteer Experience

Church Organization, OH

Fed homeless families in the community

Education

Bachelor’s Degree in Social Sciences Central State University, OH

Minor: Biology Cum laude with 3.5 GPA Awarded MVP

Independent Studies Georgia State University, GA

Meadowdale High School, OH

Maintaining 3.0 in all college courses

Honors & Awards

Honors Certificate for Outstanding Academic Performance, Central State University

Deans’ List Award, College of Humanities, Arts, & Social Sciences

4.0 Club Award, College of Arts & Social Sciences

Graduated as an Honor Student, Central State University

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