Remote Administrative Support & Office Coordination

MIA BRIDGES

OWINGS MILLS, MARYLAND 443-***-**** **********@******.***

PROFESSIONAL SUMMARY

Organized and dependable professional with experience in office administration, business management, customer service, and military operations. Four years of active-duty U.S. Air Force service, including Military Police and Chaplain Assistant assignments, with experience coordinating office communications and support programs. Licensed barber with experience managing shop operations, employees, scheduling, and customer communications. Comfortable with Microsoft Office and Google Workspace; seeking a fully remote receptionist, administrative support, or operations coordination role. PROFESSIONAL EXPERIENCE

THE QG — Downtown Baltimore, Maryland

Licensed Barber 2019–Present • Shop Manager for approximately 3 years

• Managed daily shop operations, including opening and closing procedures and coordinating schedules.

• Handled appointment booking, phone calls, emails, and customer inquiries.

• Supported employee hiring, termination, onboarding, and training.

• Resolved scheduling issues and customer concerns while maintaining organized operations.

• Balanced administrative and management duties with providing barbering services. UNITED STATES AIR FORCE — Active Duty

Military Police 2013–2015 • Chaplain Assistant 2015–2017

• Provided administrative support and managed professional email correspondence in a military office.

• Coordinated communications and administrative details related to deployments, marriage programs, retreats, and counseling services.

• Supported daily office operations and communicated with military personnel and leadership.

• Handled sensitive matters with discretion and demonstrated sound judgment, attention to detail, and professionalism.

• As Military Police, followed established procedures and maintained security, accountability, and operational readiness. WATER PARK OPERATIONS

Supervisor & Manager 2009–2013

• Progressed from supervisory duties into a management role overseeing staff and daily operations.

• Helped coordinate employee training, schedules, customer service, and day-to-day operational needs.

• Addressed customer concerns and supported a safe, organized work environment. EDUCATION & CREDENTIALS

Chisago Lakes High School — High School Diploma

Triton University — College coursework in Psychology and Social Work Licensed Barber

SKILLS

Microsoft Word, Excel & Outlook • Google Docs & Google Workspace • Email Correspondence • Appointment & Calendar Scheduling • Office Administration • Customer Service • Data Entry • Employee Hiring & Training • Business Operations • Confidentiality • Organization & Time Management • Problem Solving