Senior QA/UAT Test Engineer (IBM ODM)

SRIHARIKA MADHU

Senior QA / UAT Test Engineer

**@*****************.***

EASWARI TECHNOLOGY Contact M. S. Velu

**** ***** *** *********

Roanoke VA- 24012 Ph: 540-***-****

PROFESSIONAL SUMMARY

Senior QA / UAT Test Engineer with 8+ years of experience in software quality assurance across banking, financial services, and telecom domains. Strong expertise in API testing, UAT, functional and integration testing, automation with Selenium WebDriver, backend validation using SQL and IBM mainframe systems, and business-rule validation using IBM ODM. Experienced in Agile delivery, defect management, test planning, regression testing, and end-to-end validation of complex financial transactions. Hands-on with Postman, SOAPUI, REST APIs, Jira, Zephyr, SQL, Selenium, and test management tools.

CORE SKILLS

QA & Testing: Manual Testing, UAT, Functional Testing, Integration Testing, System Testing, Regression Testing, End-to-End Testing

API & Services: Postman, REST APIs, SOAPUI, SOAP Web Services, XML

Automation: Selenium WebDriver, TestNG, C#, .NET, Java, Maven, Karate

Databases & Backend: SQL Server, Oracle, DB2, IBM Mainframe DB2 z/OS, SPUFI

Business Rules: IBM ODM Decision Center, Decision Tables, Decision Trees, Rule Flows

Tools & Delivery: Jira, Zephyr, HP ALM / Quality Center, Bugzilla, VersionOne, Confluence, SharePoint, Agile/Scrum

Scripting & OS: JavaScript, Shell Scripting, Windows, Linux

PROFESSIONAL EXPERIENCE

JPMorgan Chase March 2025 – Present

Sr. UAT Tester / Rules Tester

• Validate business rules in IBM ODM Decision Center to ensure accuracy and alignment with business requirements.

• Design and execute test cases for Decision Tables, Decision Trees, and Rule Flows across varied business scenarios.

• Collaborate with business analysts and developers to clarify requirements, investigate defects, and resolve rule-logic issues.

• Perform integration testing for rules deployed in Java/J2EE and Web Services environments.

• Execute regression testing following rule changes to verify that existing business processes remain unaffected.

• Track testing activities in Agile sprints and contribute to sprint planning and incremental validation.

• Document test plans, test results, and defect reports to support transparency and compliance.

• Test rule execution across Datapower and cloud-based deployment environments.

• Provide UAT support and guide business stakeholders through end-to-end rule validation.

U.S. Bank November 2021 – December 2024

Sr. UAT Tester

• Supported Open Banking API testing for the deployment of digital banking services.

• Enhanced the Karate automation framework, reducing test script development time by 20%.

• Performed REST API testing with Postman and validated integrations across banking systems.

• Validated financial transaction data using IBM Mainframe DB2 z/OS and SPUFI queries.

• Developed and executed automated API test suites using Postman scripting and environment variables.

• Managed test cases, sprint tasks, and defects using Jira and Zephyr.

• Collaborated with development teams to troubleshoot defects and drive timely resolution.

• Developed optimized SQL queries for backend validation, improving query efficiency by 15%.

• Maintained project documentation and knowledge repositories using Confluence and SharePoint.

Genpact October 2019 – August 2021 Richardson, TX

Quality Analyst

• Reviewed business requirements and technical specifications to develop comprehensive test plans and test cases.

• Executed functional, regression, and integration testing for web-based banking applications.

• Developed UI automation scripts using Selenium WebDriver with C# and .NET.

• Performed SQL Server database testing to validate backend transactions and data consistency.

• Conducted SOAPUI API testing to validate web-service functionality and data flow.

• Executed cross-browser and cross-platform testing and tracked defects using Jira.

• Participated in Agile Scrum ceremonies including sprint planning, backlog grooming, and daily stand-ups.

• Created and maintained test data, automation scripts, and QA test reports.

Verizon January 2018 – September 2019 Irving, TX

QA Analyst

• Performed QA testing for web-based workflow management and billing systems.

• Designed and executed functional, regression, and integration tests for web and mobile applications.

• Automated UI testing using Selenium WebDriver and TestNG.

• Conducted API testing with SOAPUI and validated request/response XML data.

• Analyzed mobile crash reports and collaborated with development teams to resolve issues.

• Executed SQL queries to validate backend transactions and data accuracy.

• Created mock data and validated application functionality in QA and UAT environments.

U.S. Bank October 2017 – October 2018 Minnesota

QA Analyst

• Participated in requirements analysis and created test plans, scenarios, and cases for retail banking applications.

• Automated web application testing using Selenium WebDriver, TestNG, and Maven.

• Developed data-driven automation frameworks to support efficient regression testing.

• Performed cross-browser testing across Chrome, Firefox, Safari, and Internet Explorer.

• Logged and tracked defects using Jira and HP ALM.

• Performed functional, integration, and system testing for online and mobile banking applications.

EDUCATION

Bachelor’s Degree in Computer Science

JNT University, India 2008 – 2012

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