Transportation Operations & Fleet Services Director

TODD KOEHLER

Surprise, AZ ***** **************@*****.*** 480-***-****

PROFESSIONAL SUMMARY

Motor coach and transportation operations leader with extensive experience managing fleet operations, maintenance, multi- location teams, customer relationships, contract development, and service delivery. Career progression from mechanic and maintenance leadership into general management and executive operations, with a strong record of growing operations, securing major transportation contracts, and improving systems. PROFESSIONAL EXPERIENCE

Director of Fleet Services Driver Provider

July 2025 – October 2026

Increased in-house vehicle maintenance from 45% to 90% within one year, expanding internal maintenance capabilities and operational efficiency.

Transitioned maintenance tracking from spreadsheets to Fleetio, establishing a centralized digital system for maintenance visibility and accountability.

Implemented an inventory tracking system to strengthen parts visibility, inventory control, and maintenance support.

Promoted to oversee all construction shuttle segments of the organization, expanding leadership responsibility across transportation operations.

General Manager Windstar Lines

March 2023 – June 2025

Launched the Phoenix location from the ground up, securing a facility and hiring employees to begin operations within the first month.

Grew the operation from 4 buses to a 30-bus operation over two years.

Assisted with the acquisition of two motorcoach companies.

Helped secure a new facility and convert an existing junkyard into a maintenance shop and operating facility. Vice President of Operations & Business Development Arrow Stage Lines August 2005 – January 2023

Supported the purchase and launch of Arrow Stage Lines after starting with Corporate Transportation & Tours; grew the operation from 4 buses to 18 buses within six months.

Recruited drivers and office staff from Coach USA to help operate the new fleet.

Played a key role in securing the ASU Athletics Transportation contract in 2006, which the company continued to maintain at the time of the original resume.

Negotiated a UPS contract in 2008 that began as a holiday route and expanded into a year-round operation.

Assumed leadership of the Las Vegas location in 2010 while continuing to oversee the Phoenix location as Regional Director.

Managed a 120+ bus operation for the 2011 BCS National Championship, serving Auburn and Oregon fans.

Helped secure the ASU intercampus shuttle contract in 2018 and assembled 55 motorcoach operators and maintenance staff to launch service within 45 days.

Renegotiated and secured a five-year ASU intercampus shuttle contract for 2023–2028. Assistant General Manager / Maintenance Director Arrow Stage Lines / Coach USA, Phoenix August 1991 – 2005

Recruited from Norfolk, Nebraska, to work as a mechanic at the Phoenix location after beginning with Arrow Stage Lines in 1989.

Advanced from mechanic to Maintenance Director within several years.

Appointed to the Coach USA corporate maintenance committee in 2002.

Promoted to Assistant General Manager in 2003.

Left in 2005 to help launch an Arrow Stage Lines location. KEY SKILLS

Fleet and maintenance management • Multi-location operations leadership • Management of 140+ employees • Dispatch and oversight of 90+ bus operations • Budgeting, purchasing, and cost control • Customer relationship management and presentations • DOT and regulatory compliance • Safety protocol enforcement • Contract negotiation and business development

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