Operations Coordinator and Process Improvement Leader
Resume:
Kimberly Riggle
Professional Summary
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Work History
Penske Truck Leasing - Operations Coordinator
1326 W Craighead Road
01/1994 - 09/2023
Provided direction and guidance to internal teams in order to achieve targets.
Implemented troubleshooting, root cause analysis and issue resolution.
Introduced new methods, practices, and systems to reduce turnaround time.
Collaborated with area managers to evaluate needs and optimize operational plans.
Reviewed operations reports to understand numbers and trends.
Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency and help company evolve and grow.
Oversaw day-to-day operations of large teams across several sites.
Developed and implemented daily operations plans such as delivery routes, employee assignments and promotional strategies.
Worked with vendors to make purchases and reconcile invoices.
Reviewed financial reports each day and investigated variances with accounting staff to keep records accurate.
Reconciled monthly operating budgets and shared information with senior management team.
***********@*******.***
Concord, NC 28027
Education
06/1989
East Gaston High School
Mount Holly, NC
High School Diploma
Skills
Company Policy Compliance
Process and Procedure Refinement
Data Entry Software
Payroll Administration and Timekeeping
Improve Performance
Operations and Procedural Knowledge
International Shipments
Administrative Management Abilities
Financial Records and Processing
Personnel Resource Allocation
Records Organization and Management
Customer Care
Vendor Engagement
Business Growth Initiatives
Strategize Business Plans
Sales Promotion
Supply Ordering
Employee Performance Reviews
Customer Invoicing
Process Development and Streamlining
Inventory Tracking and Management
Finance and Accounting Oversight
.
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