Lean-Driven Business Unit Leader

Erica Hall

810-***-**** ********@*****.*** Columbia, SC

Objective

Dynamic leader with over a decade of experience driving transformational change in business environments by leading with empathy, fostering collaboration, and mentoring teams toward achieving excellence. Known for cultivating strong relationships, I excel in environments where cross-functional teamwork and servant leadership are essential for success. A proven advocate for process improvement and people development, I have consistently demonstrated my ability to inspire and uplift others while delivering exceptional business outcomes. My leadership style is anchored in her belief that investing in people is key to driving both individual and organizational success.

Education Professional Experience

Bachelor of Science in

Communication & Quality

Assurance

Eastern Michigan University

Valmont Industries

Production Supervisor September 2024 – Present

• Team Leadership: Lead production teams to meet

safety, quality, and delivery goals by promoting a culture of continuous improvement and accountability.

• Process Optimization: Identify inefficiencies and implement Lean Manufacturing principles to streamline operations and maximize productivity.

• Training and Development: Mentor and develop

production staff, ensuring consistent application of best practices and operational procedures.

• Cross-Functional Collaboration: Partner with

engineering, quality assurance, and maintenance teams to resolve issues and drive operational excellence.

• Compliance and Safety: Maintain compliance with all OSHA, environmental, and corporate policies while

fostering an initiative-taking safety culture.

Michelin

Business Unit Leader March 2022 – August 2024

Core Competencies

• Client Satisfaction &

Retention

• Employee Development &

Engagement

• Inspirational Team

Leadership

• Lean Manufacturing &

Operational Excellence

• Process Improvement &

Innovation

• Regulatory Compliance

• Strategic Planning &

Execution

• Strategic Relationship

Building

Technical Proficiencies

• Microsoft Office

• Kronos

• Six Sigma

• National & Local

Union Agreements

• Empowering Teams: Fostered a culture of trust, growth, and continuous improvement, enabling employees to

reach their full potential. Developed and executed tailored training programs, enhancing team capabilities and morale.

• People-Centric Leadership: Mentored and coached

underperforming staff to achieve higher levels of

engagement and performance, resulting in a more

cohesive and productive team.

• Strategic Partnership: Built and nurtured strong relationships with key clients, ensuring high levels of satisfaction, retention, and loyalty.

• Operational Excellence: Spearheaded process

improvements, driving efficiency and reducing costs while maintaining high standards of quality and safety.

• Cross-Functional Collaboration: Successfully led global teams in the launch of innovative products, ensuring seamless communication and coordination

across regions.

• Visionary Leadership: Directed the strategic planning and execution of business unit goals, aligning with Michelin's corporate objectives to achieve sustainable growth.

General Motors

Production Group Leader April 2021 – October 2022

• Leading with Purpose: Guided and supported a diverse team, ensuring every member was empowered to

contribute their best.

• Employee Development: Conducted performance

evaluations with a focus on growth and improvement, helping team members achieve their career goals.

• Operational Leadership: Increased efficiency by 95% through innovative inventory management and

streamlined processes.

• Compliance and Safety: Exceeded safety and

ergonomic standards while ensuring compliance with all union agreements, fostering a safe and fair work

environment.

• Change Leadership: Championed the integration of new pilot programs, driving innovation and improving

operational outcomes.

Trane

Controls Leader January 2020 – April 2021

• Team Empowerment: Cultivated a supportive work

environment, promoting safety and collaboration while maximizing productivity.

• Strategic Planning: Developed production schedules and strategies that balanced client demands with

operational capabilities, ensuring timely and within- budget delivery.

• Continuous Improvement: Implemented processes that enhanced project efficiency and reduced costs,

contributing to overall organizational success.

GITI Tire

Production Assistant January 2019 – January 2020

• Leadership in Action: Supervised daily operations, ensuring that teams were equipped to meet production goals and client expectations.

• Client-Centric Approach: Collaborated across

departments to tailor solutions that met client needs while maintaining high standards of quality.

• Operational Leadership: Drove process improvements that consistently exceeded client expectations and enhanced institutional profitability.

Shutterfly

Production Supervisor September 2018 – January 2019

• Innovative Leadership: Contributed to record-breaking production numbers through strategic planning and

teamwork.

• Efficiency Champion: Improved manufacturing

processes using lean manufacturing principles, reducing waste and optimizing workflow.

• People-First Management: Led by example, fostering a positive work environment where team members felt

valued and supported.

Additional Experience

• Production Supervisor, General Motors Populous Group

• Patient Support Operator Leader, Palmetto Health Richland

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