Child & Family Program Case Management Leader

Marylin Bloom

Williston, FL ***** ********.*****@*****.*** LinkedIn 407-***-****

PROGRAM LEADERSHIP / CASE MANAGEMENT OPERATIONS

** ***** ** ********* ** designing, implementing, and scaling healthcare and community-based programs that improve access to services, strengthen care coordination, and deliver measurable impact

Program Development Manager / Program Operations Leader who builds, expands, and optimizes service programs within medical or community health settings, and optimizes workflows, partnerships, and performance.

Case Management Lead who oversees resource coordination models, quality standards, and partner engagement with an emphasis on timely access, quality delivery, and most importantly: positive client outcomes

Community Programs & Care Manager who directs cross-functional programs that connect medical practices with schools, social services, and community partners to ensure seamless support for patients and families.

Notable Skills: Program Development & Implementation / Case Management / Relationship Management with Clients, Partners & Stakeholders / Operational Efficiency / Community Focused Programs / Care Coordination Models / Communications & Presentations / Problem Solving / Cost Savings / Marketing Plans / Project Management

CAREER HISTORY

Senior Care Navigator, Sunshine Health Aug 2021 to Present

Case Management Lead for special needs children with medical conditions inclusive of Autistic Disorder and ADHD. Guide parents in navigating the medical and school systems to obtain resources necessary to allow the children to achieve their highest potential. Maintain documentation and adhere to operational and compliance standards.

Analyze needs, identify solutions, and coordinate internal and community partner resources for a rolling caseload of 200 children and families. Manage caseload in the TruCare software system.

Reached out to community partners days before Christmas and coordinated a multi-agency response to ensure a parent who suffered a sudden financial loss had gifts, gift cards, food, and support for the holiday.

Worked closely with a parent of five children, three of whom are special needs children to find a mentoring program for her oldest teen son. Three years later, he is now leading the program.

Provided a parent who was deaf with opportunities for her deaf children to have socialization in the community.

Director of Advanced Illness, Haven Oct 2018 – May 2021

Retained to lead the strategic development and implementation of the Advanced Care Planning (ACP) program to embed ACP in clinics and hospitals. Championed the growth of the Transitions program to support clients with advanced illness. Owned compliance with state and federal guidelines. Planned and led children's bereavement camps.

Directed an internal department and 40+ volunteers to engage with and present to community groups, professional organizations, consumer advisory agencies, and healthcare providers.

Led public relations and marketing strategies to grow awareness of the programs across the target market resulting in an increase in Transitions admissions of 9.19% and ACP admissions by 104%.

Developed programs within the Bereavement Department to provide resources and support groups in all of the communities served, and including providing safe access during the COVID pandemic.

Global Director of Procurement, Sedgwick (formerly Cunningham Lindsey), Tampa, FL May 2016 to Oct 2018

Managed spend for a multi-billion-dollar Global Loss Adjusting firm. Partnered with C-Suite to set cost savings strategies across key departments including Fleet, Real Estate, Office Services, Office Supplies, IT, Travel, and Professional Services. Led a team of Department Managers located in Tampa, FL and Reading, United Kingdom.

Brought together a team of subject matter experts that worked well individually and collaborated seamlessly on projects, delivering high quality of service to internal clients while meeting assertive cost savings objectives.

Created processes to drive efficient internal procurement procedures. Enabled services requests for Concur/Ariba/Fleet through and coordinated enterprise-wise communications and updates about system outages.

Created and implemented robust vendor management processes and protections for Cunningham Lindsey.

Delivered over $5M in cost savings in first year as a team by targeting excessive spending on consultants, Ricoh copiers, travel costs, office supplies, real estate, and FedEx.

Director of Pediatric Services July 2011 to May 2016

Hospice of Citrus County and the Nature Coast, Lecanto, FL

Promoted to lead Program Development strategies and coordinate training for a team of Social Workers and Nurses to enhance an existing child’s bereavement service program. Created a community educational support program to raise funds and provide sustainability for all community pediatric services.

Overcame staff fear and resistance to having children in Hospice. With six months of education, encouragement and guidance, the staff became experts and an important part of the children’s final days.

Enhanced the children's bereavement camp programs across 10 counties to be more therapeutic through art, mindful activity, themed activities, music, journal writing, and dance.

Delivered public education presentations about the value of hospice for children and of bereavement camps where children make friends and realize they are not the only ones who have experienced death.

PRIOR ROLES

Adult Bereavement Counselor, Hospice of Citrus County and the Nature Coast, Lecanto, FL

Marketing Services Director, Monumental Life Insurance Company, Baltimore, MD

BUSINESS LEADERSHIP EXPERIENCE

Agricultural Operations Administrator June 2015

L3 Farms, Williston, FL

Provide operational, financial, and administrative assistance for a privately owned cattle and agricultural enterprise. This is a part-time, primarily weekend role that has been concurrent with F/T work since 2015.

Support and monitor feeding protocols and herd care routines to ensure animal health, efficiency, and adherence to established standards. Maintain regulatory compliance, livestock documentation, and required agricultural reporting.

Assist with Coordinating livestock movement and pasture rotation, ensuring proper herd placement, secure fencing, and operational safety across the property.

Manage financial tracking, vendor payments, and operational planning to support long-term sustainability of the enterprise.

EDUCATION AND COMMUNITY CONTRIBUTIONS

M.S. Degree, Mental Health Counseling, Webster University - Ocala, FL

B.A. Degree, American Studies, Seton Hill University - Greensburg, PA

Fund Raising Coordinator for Funeral Service Foundation and Hospice of Citrus County

Contact this candidate