Customer Service & Logistics Professional

KENYA

GUY

Skilled, creative & strive to achieve goals

326-***-**** *.*******@*****.***

*** ****** **** **., **** City, OH 45371

other: profile.indeed.com/p/kenyag-z42b9rv

Dedicated professional seeking a position that leverages expertise in computing, communication, and interpersonal relations. Through extensive experience in both collaborative and independent environments, I have developed strong problem-solving skills, empathy, and patience. I am committed to maintaining a highly organized workspace and fostering a positive, productive atmosphere. Experience

Driver

FedEx Vandalia, OH March 2025 — Present

Ensured the safe handling and transportation of fragile or sensitive items Delivered packages and documents to various locations in a timely and efficient manner Maintained accurate records of deliveries, including recipient signatures and delivery times Managed delivery routes effectively, optimizing time management for maximum efficiency Maintained a clean and organized vehicle interior at all times Utilized GPS navigation systems to navigate unfamiliar areas efficiently Agent

Family First Life (FFL) Ohio July 2024 — June 2025 Developed and maintained a client base of over [Number] individuals through strategic prospecting, networking, and referrals

Analyzed clients' financial situations to determine appropriate life insurance coverage options Presented and explained various insurance policies to clients, highlighting benefits, features, and premiums Served as a trusted advisor to clients during claims processes by guiding them through necessary documentation requirements

Operator

DAP Global Inc Tipp City, OH January 2022 — May 2024 Operate high-volume filling machinery for aerosol products, including paint and acetone, while performing thorough equipment sanitation and color changeovers Oversaw the preparation and loading of raw materials into the filling system to maintain continuous production flow. By anticipating supply needs, I prevented line stoppages and improved overall factory efficiency. Machine Operator

Novacel, Inc. Troy, OH August 2021 — December 2021 Operated industrial adhesive paper machinery, managing large spool changeovers and maintaining glue application systems

Executed rapid changeovers of large paper spools to minimize downtime between production runs. My efficiency in handling heavy machinery components allowed the team to meet aggressive daily output targets. Packing, shipping

SEW Eurodrive Troy, OH June 2018 — August 2021 Manage end-to-end logistics including product labeling, data entry, packaging, and shipping coordination Maintained an organized shipping area by systematically labeling and categorizing all outgoing freight for rapid identification. This structured environment reduced the time spent locating items and expedited the loading process.

Color Control Operator

Advanced Composites Sidney, OH March 2015 — May 2018 Managed pigment mixing and color matching while safely operating a forklift for material transport. Operator/Cook

Agrana Fruits Botkins, OH July 2013 — May 2015 Added precise fruit and ingredients to batches, conducted quality testing, and performed machine cleaning and sanitization.

Welder/Assembly

Faurecia Exhaust Systems Franklin, OH August 2004 — November 2011 Operated machinery for pipe bending and cutting, performed MIG/TIG welding, and conducted leak testing and repairs on finished parts.

Education

Sinclair Community College, February 2012 — August 2012 Computer Information Technology

American Intercontinental University, August 2012 — July 2013 Computer Information Technology

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