JG
PROFESSIONAL
SUMMARY
SKILLS
WORK HISTORY
JACQUELINE
GERVAIS
************@*****.*** 315-***-**** Malone, NY 12953
To seek and maintain full-time position that offers professional challenges utilizing
interpersonal skills, excellent time management and problem-solving skills.
Shrinkage Control Cleaning
Staff Scheduling Point of Sale Systems
Intemal Growth Programs Cash Register Operation
Visual Merchandising
Inventory
Microsoft applications proficiency
Stocking and Display Maintenance
Retail Staff Management ‘Teambuilding
PPE Compliance MS Office
Keyholder Organization and Time Management
POS Systems Active Listening
Sales Flexible and Adaptable
Teamwork Good Telephone Etiquette
Inventory Control, Planning and Coordination
Cash Handling Interpersonal Communication
Payment Processing
Store Merchandising
Critical Thinking
Written Communication
Sales Floor Supervisor Hys Toggery - Panama City Beach, FL 05/2018 - 01/2019
‘Taught salespeople to close deals and improve sales performance to increase
revenue for company.
Overcame objections and closed sales while following company policies and legal
requirements
‘* Supervised tasks, personnel and clients for Type company with high sales numbers.
'* Demonstrated product and answered questions for prospective customers.
© Developed strong and lasting rapport to improve customer service and retain
valued clients.
+ Edit or add your own
Examined incoming inventory, merchandised shelves and prevented shrinkage.
Assigned jobs to individual employees by considering factors such as previous
training, current abilities and general knowledge.
Decreased inventory shrinkage, drive-off and daily cash discrepancies by closely
‘monitoring daily operations.
Kept close eye on department employees and customers to assess theft risks and
‘maintain loss prevention goals.
‘Volunteered for extra shifts during holidays and other busy periods to alleviate
staffing shortages,
Educated staff on strategies for handling difficult customers and challenging
situations.
Walked through department multiple times each shift to evaluate and correct issues
such as cleaning and stock replenishment needs.
‘Trained newly hired sales team in upselling techniques.