Vivian Reaves
Florissant ***** 314-***-**** **************@*****.***
Detailed oriented professional with extensive experience in data entry, verification, and administrative support. Proven ability to process high volumes of information accurately, ensuring data integrity and compliance with established procedures. Skilled in utilizing various computer systems, managing multiple priorities, and communicating effectively to resolve discrepancies. Eager to leverage strong organizational and problem-solving skills to contribute to (TARGET COMPANY)’S success.
WORK EXPERIENCE
10/2022 – Present RETIRED
*Successfully transitioned into retirement in October 2022
*Continued learning and self-improvement through online
courses
*Experienced professional seeking full—time or part-time
opportunities
*Available for flexible hours and remote work
*Strong work ethic and dedication to tasks
*Excellent time management and organizational skills
*Ability to work independently and collaboratively
*Detail-oriented and meticulous in all work
*Willingness to learn and adapt to new challenges
*Passionate about making a positive input
01/2021 – 10/2022 DATA ENTRY CLERK/VERIFIER (CONTRACT)
MANPOWER EMPLOYMENT GROUP CREVE COEUR
*Validated and inputted unemployment information including
name, social security number and monetary amounts for
unemployment claims across fifty (50) U.S. states
12/2019 – 12/2020 ADMINISTRATIVE CLERK/ENTERPRISE HOLDING INC
PROFESSIONAL EMPLOYMENT GROUP (CONTRACT)
OVERLAND
*Processed daily incoming car sale files and general
paperwork from sales locations
*Reviewed and approved car sale transactions within the
processing system
*Compared customer paperwork against the processing
system for accuracy
*Communicated paperwork discrepancies to team for
resolution
*Utilized a daily tracking tool to record the disposition of each
file throughout lifecycle
09/2019 – 12/2019 DATA ENTRY CLERK/ENTERPRISE HOLDING INC (CONTRACT)
PROFESSIONAL EMPLOYMENT GROUP CLAYTON
*Input car sale information into an Excel spreadsheet
06/2016 – 08/2019 CQI CLERK/DELTA DENTAL (CONTRACT)
BEACON HILL FINANCIAL STAFFING FENTON
*Scanned and printed substantial volumes of Member Subscriber and
provider information onto the computer daily
*Generated address labels using Word’s mail mere functionality
*Matched printed information to the correct address labels and prepared
envelopes for mailing
05/2019 – 05/2019 CALL CENTER REPREPRESENTATIVE/EXPRESS SCRIPTS
BEACON HILL FINANCIAL STAFFING ST LOUIS
*Managed incoming calls from members, addressing inquiries and providing informtion
*Utilized computerized systems to gather information and formulate
response to member questions
*Facilitated the transition of requested medications to mail order services
*Educated members on pharmacy benefit initiatives to enhance customer
satisfaction and promoting choice
*Assisted members in understanding and maximizing the utilization of their Pharmacy distribution program
03/2019 – 05/2019 DATA ENTRY OPERATOR
ANACOMP MARYLAND HEIGHTS
*Performed data entry tasks with high accuracy
*Investigated discrepancies in received data, requested clarification, and
reported issues to the supervisor
*Executed data verification in accordance with company procedures and
customer requirements
*Collaborated with departmental and other staff on date-related matters to uphold data entry, collection and retrieval standards
*Conducted final quality control reviews per requirements and reported
any discrepancies to the supervisor
*Demonstrated the ability to meet deadlines in a production environment
when managing multiple priorities
*Utilized strong interpersonal and communication skills both verbally and
written
*Maintained a detail-oriented approach with strong organizational,
problem-solving, multi-tasking capabilities
*Possessed the ability to read, write, and speak English effectively
05/2017 – 3/2018 LOCKBOX DATA ENTRY OPERATOR
KELLY SERVICES (CONTRACT/US BANK) ST LOUIS
*Achieved a typing speed of 10,000 keystrokes per hour on a 10-key and
alphanumeric keyboard
*Maintained a typing speed of 45 words per minute
*Identified and resolved data exceptions, interpreting data accurately
*Managed and updated account information
*Operated a data entry terminal with speed and accuracy for various data
processing applications in a high-volume setting
*Operated OPEX machines to open incoming mail
05/2015 – 10/2016 CLIENT SERVICES INCORPORATED ST CHARLES
*Employed strong communication skills, active listening, and empathy to
service and retain customers
*Processed transactions accurately and within established time
standards
*Demonstrated knowledge of relevant programs and processes
*Effectively managed multiple priorities and adapted to changes with a
fast-paced environment
*Provided effective customer service
* Exhibited strong multi-tasking abilities
*Maintained robust problem-solving skills