HRIS Business Systems Analyst (Workday/SQL/BI)

NANDINI K

*******.*****@*****.*** +1-412-***-**** Open to Relocate

Summary

HRIS Business Systems Analyst with 5+ years of experience translating HR technology requirements into governed, audit-ready systems delivery, combining Workday business processes, SQL, and Power BI to support HCM reporting and integrations. Skilled at documenting change requests under ITIL and SOX-style controls, validating data across HR and vendor feeds, and using AI-assisted tools to streamline requirements and reporting workflows for HR stakeholders and external carriers. Skills

HR Systems & HCM: Workday business processes, Workday reporting, Workday integrations, EIB loads, benefits carrier integrations, HR data validation

Analytics & BI: SQL, Power BI, DAX, Power Query, Tableau, Excel, KPI reporting Governance & Controls: ITIL change management, SOX-style controls, audit evidence, access and security review, data governance, requirements traceability

AI & Automation: Generative AI tools, prompt engineering, AI-assisted requirements drafting, AI agent workflow design, automated report summaries

Business Analysis: BRD, FSD, user stories, UAT, process mapping, stakeholder facilitation, JIRA, Confluence, Agile Data & Integration: Source-to-target mapping, data reconciliation, SSIS, Azure Data Factory, exception reporting, RCA Experience

HRIS Business Systems Analyst Jan 2025 – Present

HCL Tech USA

– Owned requirements and acceptance criteria for Workday business process changes for an enterprise SaaS client, documenting BRD and FSD artifacts and routing change requests through ITIL change management with audit-ready evidence.

– Built Power BI dashboards with DAX and Power Query for a manufacturing client, consolidating HR and operational KPI reporting and reconciling source extracts against SQL validation queries.

– Applied generative AI tools and prompt engineering to draft requirements summaries and report narratives for a telecom client, reducing manual documentation effort by 25% across recurring HR reporting cycles.

– Validated Workday integration outputs and benefits carrier feeds for a healthcare provider client, producing exception reports and coordinating defect triage with vendor and HR stakeholder teams.

– Standardized UAT test plans and SOX-style control evidence templates for a financial services client, documenting 40+ test scenarios across HR system releases.

Business Systems Analyst Sep 2021 – Nov 2022

Mphasis Hyderabad, India

– Gathered and documented HR technology requirements for a financial services client, mapping current-state HR processes and translating them into user stories and FSD specifications for system enhancements.

– Coordinated UAT for HR data integrations for an insurance client, building test scenarios in JIRA and validating source-to-target mappings across benefits and payroll feeds.

– Developed Tableau reports for a healthcare payer client, consolidating 6 HR and operational data sources into a single reporting view for stakeholder review.

– Facilitated stakeholder workshops for an enterprise SaaS client, documenting process maps and change requests under ITIL-aligned change control and presenting findings to HR and vendor teams.

– Reconciled recurring HR data feeds for a retail client using SQL and Excel, producing data quality exception reports that supported downstream reporting accuracy.

Business Systems Analyst Jul 2019 – Aug 2021

Centene India

– Developed SQL validation queries and Tableau reports on member and provider eligibility data, supporting HIPAA-aware managed care reporting across Medicaid and Medicare Advantage plans.

– Documented business requirements and UAT evidence for claims and eligibility system changes, maintaining requirements traceability across release cycles.

– Analyzed claims denial trends across provider groups using SQL and Tableau, identified a spike in authorization-related rejections, and produced an exception summary that prompted operations to revise the prior authorization review workflow.

– Reconciled member eligibility and provider network data feeds, improving data accuracy by 20% across recurring managed care operational reports.

Projects

HR Change Request Governance Tracker SQL, Power BI, Excel

– Designed a change request tracking model in SQL and Power BI to log HR system changes, approvals, and audit evidence, producing a governance dashboard for control review.

– Built exception reports flagging incomplete change documentation, streamlining stakeholder review of audit readiness. AI-Assisted HR Reporting Workflow Generative AI, Python, SQL

– Developed a Python workflow using generative AI prompts to summarize recurring HR reporting outputs, producing automated narrative summaries for stakeholder distribution.

– Validated AI-generated summaries against SQL source queries, documenting a review checklist to confirm reporting accuracy before release.

Education

Gannon University Erie, PA

Master’s in Information Technology GPA: 3.9 / 4.0 Jan 2023 – Dec 2024

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