Aviation Program & Line Maintenance Planning Leader

LISETTE CAMEJO

*******@*****.*** Cooper City, FL 33330 954-***-****

Product Line Manager, Director-Line Maintenance Planning, Program or Project Manager, Line Maintenance Manager

[English/Spanish Fluency: Expert; Arabic/Italian Fluency: Beginner] Expert: MS Office: (VLOOKUP and Pivot Tables), Outlook, VISTA, Cerner and Cerner Millennium (Super User), Pro Touch, Kronos, Ultipro, Apollo, Sharepoint, Syspro, Docuware, Minitab, Salesforce, Syspro7, Aprise, Zen Desk, Teams, Microsoft Office 365, Maven, Encompass, Lotus Notes, LabCollector (Super User), Manage Engine Service Desk, Reflektive, ADP, Oracle, CAMPs, SAP, Pivotal, Webex, Teams, QuickBooks, TakeFlight, AirMax, SAP, Oracle, Maximo, OneDrive, MCM, BCCT, Accuris, Oracle Business, aaS, SaaS, Delta Airlines LICENSES, Certifications: FAU Lean Six Sigma Green Belt- March 2020; Project Management PMI Completion 06/2025 Journey Mapping, Program Management, Agile Foundations, Program Strategy, Change Management-2021 Contract and Commercial Manager Practitioner, IACCM, current, active, Power BI Certificate-2025 Clinical Laboratory Supervisor, Licensed in State of Florida, current, active, Tableau- 2025 Mortgage Broker (Florida)-2006-2010, Materials Planning in SAP-2022, Material Requirements in SAP-2022 SHRM Certificate of Completion 2019; Compensation Benefits, HRIS, Metrics, HR processes and laws EDUCATION:

Barry University, Miami Shores, FL - Bachelor of Science in Biology Miami Dade College: AA and AS Broward College, Davie, FL - Associate of Science in Business/Airport Administration (pending) South Miami High - High School Diploma

WORK EXPERIENCE:

Encode-Aviall for The Boeing Company

Project Manager2 4/2026– present

Supports preparation, development, coordination, of change management activities of maintaining an integrated plan to meet program, contract and/or project requirements in accordance with project management aviation industry standards. Participates in maintaining, analyzing and producing metrics related to plans. Develops, collects, organizes and provides data, updates task, to maintain programs, schedule, customer, supplier commitments and compliance. Utilize reports and templates to maintain contracts and programs up to date, performance variances, project status. Outlined Proposal workflow, FAI process. Excel, SharePoint, PowerPoint, Word, Teams, Cardex, Oracle Business, Boeing Contract Collaboration Tool, SAP, Outlook, Notepad, OneNote, Snip Tool, File Explorer, Accuris Aztec Aviation, Part 135 Air Carrier

Planning Program Manager 08/2024 – 4/2026

Manage Maintenance, Mechanics hours, for 9 aircraft (Caravan, Cessna, Chieftain), landing gear, airframe, assemblies, kits, Engines (Lycoming, P&W PT-6), propellers, service vendors executing, exceptional, flexibility, data analysis. Managed maintenance, aircraft induction, historical records, flight hours for accounting, leased aircraft invoices.

• Analyze, audit, facilitate, develop work/maintenance packages, scheduling aircraft A&P technicians, Aircraft logs, Maintenance Records, Oil Soaps, SOP documents, AD’s, SB, AMM, Diagram repair specifications, 50, 100 hour inspections, scheduling Events, routine, non-routine, unscheduled maintenance, deferments (MEL), forecast fleet maintenance, airframe, engine, governor and propeller utilization reports, highly accurate cadence, attention to detail, solve complex scheduling challenges while ensuring, prioritizing safety and security of staff and passengers.

• Manage, analyze data, excellent leadership capabilities, reservations, aircraft scheduling that ensures no overfly activity of maintenance tasks with flight operations, project management. Created, initiated mechanic self-sign in to aircraft project, Clockify. Outlook, Word, Excel, File Explorer, QuantumMX, AirMax, TakeFlight, TBX, Microsoft Office 365, Adobe. Removed all redundancy documents, process improvement records storage. Weekly meetings maintenance projection, parts updates.

• Initiated Process Improvement by linking documents to aircraft status sheets, templates for word, excel and emails, warranty claim program initiation. Created Mechanic hours module in QuantumMx

• Knowledge of regulatory governance FAA, FAA regulations, Regulatory Compliance EASA, 8130-3 single and dual, OEM, FAR Part 135, 145, AAIP, working independently, creating, filing, file libraries while maintaining high accuracy, security of data.

Jaguar Aviation

Operations Program Manager 02/2024 – 05/2024

Direct Parts, Shipping-Receiving, Quality, Accounts Payable, Accounting, for aircraft (jets and helicopters). Airbus, Safran, Textron, Boeing, Bell, Collins Aerospace, VSE, Bombardier, engines CFM56, CF6, PW, Trent, V2000, GE, landing gear, airframe, assemblies, kits, executing, exceptional, flexibility, data analysis.

• Analyze, audit, facilitate, create Binders with SOP documents, create C of C, Tag, AD’s, SB, Diagram LLP’s, Service Bulletins, repair specifications, highly accurate cadence, attention to detail.

• Manage, Analyze data, Outlook, Skype, Teams, Zoom, Google Drive/Docs, gmail, pivot tables for accounting, Word, File Explorer, QuickBooks, Adobe. Removed all redundancy tasks from workflows.

• Managed and coached Shipping/Receiving/Quality for stock and reorder levels, tracking, efficiency and accuracy.

• Initiated Process Improvement by initiating additional monitors, templates for excel and emails, QuickBooks transaction clarity, weekly, monthly accounts payable and receivable reports.

• Knowledge of regulatory governance FAA, EASA, 8130-3, FAR, Transport Canada 91, 121, 135, 145 Manage, modifying, working independently, creating, filing, libraries and multiple drives while maintaining high accuracy of data.

Aerotek Inc./ KELLSTROM-VORTEX Aviation

Repair Coordinator 09/2023 – 12/2023

Support fast paced operations with Supervisors, Quality Assurance, Operation Managers, for multiple engines CFM56, CF6, PW, Trent, Leap, V2000, GE, OFF-WING/ON – WING, shop and field thorough, executing, exceptional, flexibility, reliable data casework, analysis.

• Analyze, facilitate, share, create Field and Shop Binders with SOP documents, repackage Discrepancies, AD’s, LLP’s, Work Orders, Corrective actions, discrepancies, engine repair specifications, Certifications, fast, highly accurate cadence, attention to detail.

• Analyze software data, Analytical thinking, Outlook, Salesforce, AvSight, Teams, Excel, Word, Microsoft Office 365, File Explorer, Adobe PDF

• Managed coached mechanic neatness improvement project creating template. Reduction of errors: 58 percent.

• Working knowledge of regulatory governance FAA, FAA Regulations, ACS, EASA, 8130-3, FAR, Transport Canada 91, 121, 135, 145

Assists, administration, modifying, working independently, creating, filing, libraries while maintaining high accuracy of data, maintaining confidentiality, security at all times., HealthTrust Workforce Solutions-Integrated Regional Program Professional Manager, Education_Coordinator 05/2022 – 09/2023 Managed implementation, tactical execution and resolve complex training, duties, certification, onboarding and payroll issues thorough, effective, interaction, data mining, flexibility, energetic, monitor data for regional markets. Managed, quality assurance, regulations, compliance, operations, quality control, audit, root cause analysis, parallel studies, validations. Purchased coordinated product inventory, Standing Orders. Establish, evaluate, direct products inventory consumable cost, standing orders, billing, balance sheet. Saved $200/mo changing order priority.

• Primary liaison, communicate across stakeholder groups and teams Logistics, Learners, Residents, Human Resources, Regional Directors, Compliance, Eligibility, Physicians, Couriers

• Manages monitor security, short and long range, administrative duties tasks, KPI’s and milestones, minimizes backlog to ensure proper sequence of events and tracking processes, forecasts, multiple metrics, escalate constraints as needed to maintain forward momentum across all agile teams

• Verify accuracy and timely submission candidates, filing. Excel, VBA, Macros, Pivot Table, Sense, Adobe Webex, Workforce, Lawson, Office365, Sharepoint, Outlook, Meditech, Power point, Microsoft Office 365, OneBlood

• Directs multiple projects and procedures in fast paced environment. 2 Divisions, 8 markets, 4-30 residents in renewing cohorts of different durations

• Creates, Participates in meetings with internal, external customers, using technology for program status, milestones and coordination

Aerotek Inc./Bombardier Service Center

Project Coordinator 01/2023 – 06/2023

Support fast paced operations with Supervisors, Quality Assurance, Invoice Analysts, Operations and Customer Project Managers, for multiple aircraft, thorough, executing effective, exceptional, high quality, live interaction, flexibility, energetic, coaching reliable data casework, subject matter expert.

• Monitor, Evaluate, Analyze, diversity and inclusion, analytical thinking, facilitate, share, create Service Orders, Work Orders, Unscheduled Maintenance UMT, Corrective actions, in a timely, highly accurate cadence.

• Monitor, Evaluate, Analyze various software data, SAP, CAMP, OEM Manual, Outlook, Oracle, Maximo, Teams, Pivotal, Sharepoint, Excel, Word, Credit Line Macros, BAS Network Database

• Working knowledge of regulatory governance FAA, ACS, EASA, Transport Canada 91, 121, 135, 145 FAR Assists, administration, various staff members projects modifying, working independently, creating, filing, Sharepoint libraries OJT, offsite trainings, licensure, while maintaining high accuracy of data, confidentiality at all times., Randstad Inc.,

Customer Care Representative - Defined Benefits 11/5/2021 – 05/06/2022 Resolve complex HR and financial issues through computer, grammar, effective, reliable live interaction and casework.

• Provide education 401k, 403b, retirement, in timely manner. Educate, identify, coach participant navigate the software

• Analyze skills, eligibility enrollment, insurance coverage

• Verify accuracy, attention to detail and timely submission for premiums and retirement plan contributions. on tax returns. Excel, Teams, Office 365, Sharepoint, Outlook

• Inbound calls. Support all organization, duties KPI expectations without adding costs, complexity to Alight Inc. 30-40 calls/ day

AAR-Landing Gear Services MRO AOG AS9120B, AS 9110C, ISO9001, ITAR Metallurgical Laboratory Manager ITAR Clearance 03/2020-09/2021 Manage, support aircraft operations, grammar, relationships, quality assurance, WIP, root cause analysis, audits. Inter-Department group Liaison: Engineering, Quality, Accounting, Human Resources, Purchasing, Receiving, Filing, Shipping, Contract Management for optimum organizational effectiveness. Corresponds, Collaborate, excellend communication skills, strategy create lead teams on the fly. Lift 50 pounds. Monitor safety

• Purchase Lab, Plating, Strip, Etch and Wastewater Inventory: Syspro7. Update, scan, document status: Aprise, Teams • Monitor, interpret, analyze, technical guidance, regulations apply OEM, SB Boeing, Airbus, Liebherr, Delta, US Airforce: Docuware, MyBoeing, Safran, Sharepoint, Powerpoint, OEM manuals, Service Bulletins, Airworthiness Directive, ASTM standards specifications, familiar with FAR Part 23, 25

• Evaluate, attention to detail, Create, Audit, Publish, Revise file, Chemistry Lab Manual (SOP), ongoing. Capacity Development Creator, Manage administrative duties, projects for Glass Bead Blast, HVOF strip, HVOF Multi-process Procedure, Corrosion process. Create, Revise, publish various forms, ongoing. Occasionally lift 50 pounds

• Annual and Semiannual reporting to DERM, Town of Medley, EPA

• Create test panels, workflows, mapped LabCollector for testing and reports, use free-standing computer kiosks.

• Proposals, quotes, pricing, cost estimates Clean Harbors, Metals Inc, Plating Specialists, Allied Plating, Allied High Tech, VWR, technical expert HVOF, and testing

• Initiate, plan, lead, stock and reorder levels, manage tank replenishment program

• Manage, administration, coaching, maintain forward momentum, multiple metrics across all agile teams

• Initiate, plan, lead, manage, monitor optimize Laboratory Program using Manage Engine Service Desk

• Onboarded vendors: Intertek, WestMoreland Mechanical Testing and Research. Renewal: Alabama Specialty Products, BellChem

Driver: 02/2010 – 10/2020 experience, essential, process, regulation, operational strategy lifting 50 pounds, seasonal, Delta, duties, organization, data, qualifications, conveyor, training, 50 pounds, gate, test, pass, Maximus Inc., Internal Revenue Service, Telework

Customer Service Representative-Economic Impact Payments 02/2021-05/2021 Responsible Resolve Economic Impact Payment transactions for customers computer (taxpayers) in professional, positive, reliable, energetic, timely manner. Educate customers (taxpayers) on process of claiming the Recovery Rebate Credit on tax returns. English/Spanish. Excel, Teams, Amazon Workspace, Workday, Office 365, Sharepoint, Outlook.

• Inbound calls. Support all organization expectations without adding costs or complexity to the Internal Revenue Service. 30-40 calls a day

United States Census Bureau, Department of Commerce, South East Region, Lauderhill, Fl Enumerator/Field Representative 08/2020 - present

Resolve Field Data Capture case list in timely manner, Greet, educate respondents, communicate clearly, using excellent communication skills, professionalism on the benefits of responding to the Census questions in correct grammar, English/Spanish. Notice of Visit form used if no answer Respondent. Field Data Capture Software, Sharepoint, I-phone, laptop, lift 25 pounds

• Support Respondent and Department expectations without adding costs or complexity to the Department of Commerce.

Spirit Airlines, Miramar, Fl

Guest Relations Coordinator I (total customer service) 03/2020-06/2022 Review, resolve guest, customer aircraft experience inquiries, greet, chat, complaints and compliments in a timely manner, educate guests on technology, company policies, Contract of Carriage related to their travel needs in Spanish and English. Teams, Sky Speed, Ultipro, Outlook, Social Media WhatsApp, ZenDesk

• Expert knowledge of Contract of Carriage, ACS, FAA, review, authorize refund and credit to account and policies

• Exceed customer satisfaction, business targets, corporate expectations without adding cost or complexity to Airlines Seminole Hard Rock Hotel and Casino, Hollywood, Fl Hard Rock Live- Greeter 09/2019-12/2020

Customer Experience Service: Assist, greet, check-in, direct patrons to seats, wheelchair assist all public spaces. Scan tickets. Use Spanish and English on the fly. Accuracy, cost effective, problem solving, Partner with Line Strategy & Tech Ops Analics schedule development criteria inputs, tools monitor schedule performance, to ensure maintenance Immunolab, Pompano, FL

General Supervisor 10/2018 - 09/2019

Responsible and Manage quality assurance, compliance, standard operating procedures, quality control, calibrations, root cause analysis, parallel studies, and validations. Repair and resolved instrumentation issues. Immulite 2000, Vidia, Crocodile, scales, Salesforce and Orchard software, lift 40 pounds, SaaS, problem solving, cost effective,

• Purchase, administrate Lab product using Purchase Requisition forms and Inflow. Trained 1 employee Data gathering,

• Consolidate test panels, re-mapped instrument and communication to the Laboratory Information System Orchard Alpha1 Staffing

Renewal Coordinator 08/2018 – 09/2018

Manage healthcare accounts, Benefit Reports, internal requests, Renewals, update Excel spread sheets, workbooks, provider portals. Analyze reports, attention to detail, extract data. Liaison, communicate insurance providers with employee eligibility data. Audit, reconcile employee provider information. Verify premiums Reliance Laboratory Testing, Inc., Sunrise, FL

General Manager 9/2014 - 6/2018

Managed, quality assurance, regulations, reporting compliance, operations, quality control, audit, calibrations, root cause analysis, parallel studies, installation and validations. Purchased all lab inventory. Created, scanned Excel spreadsheet, workbooks to establish, evaluate, direct, maintain lab products inventory, consumable cost

• Trained six employees and completed competencies. Coaching. Interview applicants. Created interview questions.

• Evaluated and removed service agreement with McKesson and negotiated a service agreement with Mercedes Medical for general laboratory consumables. Negotiated per test pricing for LCMS instrumentation. Negotiated replacement of Thermo Fisher reagent with Global Analytical Development reagent. Negotiated Preventive Maintenance to include AU2700, AU680, AU5800, LCMS Quatro, Shimadzu Instrumentation Consumables

• Administered the LIS (LabTrak) and MEDEX: including but not limited to user log ins, sample or test comments, patient identifying data, result alarms, result replacement, billing account set up, location mapping, templates, log in with active links, upload, resolve patient data into Drug Test Network and Apollo employee relations, comprehensive

• Super User and Liaison with programmers for LabTrak, MEDEX, Apollo, Drug Test Network including representatives of Global, Medical Lab Solutions and Alternative Biomedical Solutions, Saas, Saas Kindred Healthcare, Hollywood, FL

Laboratory Coordinator 8/2012 - 11/2013

Directed flexible POC testing including quality control, compliance and linearity tests. Liaison between physicians, couriers, laboratories and administration to expedite patient information and care

• Managed, performance evaluated, implement and coordinate phlebotomist’s daily activities including scheduling and vacation requests, employee relations

• Initiated Blood Bank expense reduction from $504000 to $198000. Increased Blood Bank revenue by $292,000

• Responsible for maintaining laboratory inventory. Ensured optimum shipping arrangements for cost-savings

• Controlled overutilization of specified tests decreasing laboratory charges from $10,000 to $3000. Identified and minimized overutilization of blood transfusions by 73%. Reduced courier expenses, minimum of 1.8% per year of service,

• Created, attention to detail, reported, copy, review, audit, reconcile, edit, store, retrieve and print forms, memos, root cause analysis, performance initiatives and metrics, statistical information and letters attaching to either e-mail or corporate dashboards, accuracy

Bayview Asset Management, Coral Gables, FL

Junior Underwriter 2/2012 - 4/2012

Analyzed, assess, determined client eligibility for FHA, VA, Conventional and Jumbo loan modification following lender guidelines and Freddie Mac regulations. G-DOC

• Created Underwriting Excel log sheet for Junior Underwriters. Evaluated, audit, files for compliance and cleared income for underwriters and know Title Insurance, schedules and endorsements fast paced environment, organization skills, organizational effectiveness, execution, execute, change, problem solving, cost effective, influence stakeholders, fast-paced environment, increase process, To Whom It May Concern:

I would like to express my excellent qualifications for the vacancy of Operations Manager, Planning Manager, Director- Line Maintenance Planning, Maintenance Manager, Flight Dispatcher, Program or Project Manager. I have 10 years of Leadership, 6 years in aviation. All my skill sets are completely transferrable into any field. I obtained my Six Sigma Green Belt 2020, Agile and Program Fundamentals in 202 1, My skills and experience:

o Leadership, collaboration, result oriented, with operational efficiencies of internal systems that will manage the changing priorities within the organization. Knowledge of KANBAN, Yokoten, DMAIC, Kaizen, Value Stream, Agile process planning operations. Manage, Administer, test the Laboratory Information System communication with Laboratory Instrumentation. Coordinate, administrate technical staff for transmission patches and upgrades for Information Systems or DBMS, Database Management Systems. o Highly regulated work experience including aviation overhaul services aerospace (MRO) AOG, healthcare, underwriting, brokering mortgages.

o Superior concise, excellent communication skills, collaboration, which includes being bi-lingual (Fluent: English/Spanish). Strictly guide enforce ethics, honesty, transparency, compliance, adherence to company policies, procedures, state and federal laws and FAA Regulations or OEM guidelines. Audit, amend, renew standard operating procedures (SOP) policy writing ad-hoc. Work environment friendly including sedentary to high activity, using many electronic and complex equipment. Experience, versatility, expert knowledge: Microsoft Word, Excel, PowerPoint, Access, G-Doc, Desktop, Oracle Business, Underwriter, Lotus Notes, Outlook, Sharepoint, QuantumMX, AirMax, TakeFlight, CONGA, MAVEN, CITRIX WORKSPACE, BCCT, Procore, Dibbs, SAP, Microsoft Office 365, Pivotal, Cerner Millenium, CAMPS, Clockify, Monday, Power BI, AVSight, ORACLE, SOFTLAB, GUI 6.0, WAWF, Aprise, Docuware, Syspro, Salesforce, Manage Engine, Maximo, Accuris, TBX over 15 years.

o Work in teams, adhering to all diversity and inclusion policies, independently, with employees and external parties as needed. Detail oriented, excellent organizational skills, executing, managing multiple competing projects in line with programs, exceeding turn around times. o Investigate issues, make recommendations to owners, stakeholders, directors, in meetings. Consistent, recognize priorities, always enthusiastic with initiative and pride. Quality assurance expertise: current regulations, compliance, ethical standards. Establish, monitor, maintain files, reports, statistical analysis, business reviews, corporate dashboards.

o Created, prepared, maintained forms, documents for compliance, performance improvement and audit purposes, concluding with 100% accuracy for compliance inspections. o Support, follow up with departments to expedite information and resolve concerns. o Manage, lead operations, daily work activities and assignments of each section including technical oversight for workload completion over 15 years. WPM 85

I would appreciate having the opportunity to discuss why I believe I have the right qualifications, leadership, enthusiasm, dedication, problem solving capacities and character for the position of Operations Manager, Flight Operations Planning Manager, Director-Line Maintenance Planning, Flight Dispatcher, Maintenance Manager, Program or Project Manager. My references can attest my ability to learn quickly, decision making attributes, assessment, and resolution capabilities. I thrive on VUCA landscapes and spend the time and effort it takes to succeed. Trends, trends, Sincerely,

Lisette Camejo,, per, use

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